Carers Officer - Hybrid Role, Compassionate Support

Conwy County Borough Council; Colwyn Bay; Hybrid; GBP 21,000 - 30,000; Full time

Job summary

Conwy County Borough Council is seeking a Carers Officer in Colwyn Bay to support unpaid carers by arranging access to services, guidance, and emotional support. The role involves completing carers' assessments under the Wales Act, identifying needs, and coordinating suitable provisions with health and community partners.

The successful candidate will work in a hybrid pattern (1 remote day) and must demonstrate excellent communication, organisational, and IT capabilities, with the ability to

Qualifications

• Ability to undertake carers' assessments under the Social Services and Well-being (Wales) Act.
• Strong communication, organisational and IT skills are essential.
• Ability to manage a varied caseload and work independently.

Responsibilities

• Undertake carers' assessments and identify support needs.
• Arrange appropriate services and review outcomes to ensure timely support for carers.
• Provide emotional and practical support and collaborate with health professionals, voluntary organisations and community partners.

Skills

Communication skills

Organisational skills

IT skills

Education

A Level or above

Tools

IT skills

Job description

Conwy County Borough Council is seeking a Carers Officer in Colwyn Bay to support unpaid carers by arranging access to services, guidance, and emotional support. The role involves completing carers' assessments under the Wales Act, identifying needs, and coordinating suitable provisions with health and community partners.

The successful candidate will work in a hybrid pattern (1 remote day) and must demonstrate excellent communication, organisational, and IT capabilities, with the ability to