Reporting Officer

The University of Manchester; Manchester; On-site; GBP 32,000 - 52,000; Full time

Job summary

The University of Manchester seeks a Reporting Officer within the Information & Insight team of the Division of Development and Alumni Relations to enhance reporting across fundraising, volunteering and supporter engagement. You will deliver accurate reports, manage data, and help define processes so dashboards and insights are trusted across the campaign.

You should bring strong data skills, experience with CRM and reporting tools, and the ability to present findings clearly to diverse

Qualifications

• Experience of effectively developing and delivering reports.
• Experience of stakeholder management, effective planning, and process development.
• Experience of producing data analysis and insight to steer business decisions.
• A keen eye for detail with the ability to produce and own accurate data and work collaboratively to identify and correct errors.
• The ability to explain data, complex information, patterns and meaning to broad and varied audiences in a digestible way.

Responsibilities

• Design, develop and deliver accurate, timely reports that support Challenge Accepted and wider DDAR activity.
• Work with colleagues across DDAR and the wider University to collect, categorise and manage data.
• Help develop clear definitions, processes and documentation so reports are trusted and consistent.
• Explain data and insight clearly so colleagues can understand progress, patterns and decisions.
• Use CRM, reporting and data tools to improve the quality, usefulness and efficiency of reporting.

Skills

Analytical skills

Report development

Stakeholder management

Data storytelling

Tools

CRM systems

Reporting tools

Job description

At the end of 2025, The University of Manchester launched Challenge Accepted, our first major fundraising and volunteering campaign. We are uniting alumni, donors, staff, students and partners to tackle some of the world’s toughest challenges and transform lives locally and globally.

To deliver this ambition, we need excellent information: clear, accurate reporting that helps colleagues understand progress, make decisions and demonstrate impact.

We are looking for a Reporting Officer to join the Information & Insight team in the Division of Development and Alumni Relations (DDAR). This role will support the collection, management and reporting of activity across fundraising, volunteering and supporter engagement, helping ensure that campaign and divisional data is trusted, understood and used well.

If you enjoy working with data, have a keen eye for detail, and can explain information clearly to different audiences, this is an opportunity to play an important part in a campaign rooted in impact and Manchester’s pioneering spirit.

You will

• Design, develop and deliver accurate, timely reports that support Challenge Accepted and wider DDAR activity


• Work with colleagues across DDAR and the wider University to collect, categorise and manage data


• Help develop clear definitions, processes and documentation so reports are trusted and consistent


• Explain data and insight clearly so colleagues can understand progress, patterns and decisions


• Use CRM, reporting and data tools to improve the quality, usefulness and efficiency of reporting

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

About You

We are looking for someone organised, analytical and collaborative, with experience of developing and delivering reports and working with data. You will be comfortable manipulating datasets, using CRM systems and reporting tools, and building positive relationships with stakeholders.

We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:

Essential Criteria

• Experience of effectively developing and delivering reports


• Experience of stakeholder management, effective planning, and process development


• Experience of producing data analysis and insight to steer business decisions


• A keen eye for detail with the ability to produce and own accurate data and work collaboratively to identify and correct errors


• The ability to explain data, complex information, patterns and meaning to broad and varied audiences in a digestible way

Desirable Criteria

• Knowledge of the importance of reporting, and how to develop, manage and deliver it effectively


• Knowledge of how to present and explain data in an audience appropriate way


• Knowledge of how to manipulate large datasets


• Knowledge of how to interrogate CRM databases using queries or equivalent tools or techniques


• Experience of using CRM systems

We value transferable skills and real-world experience as much as formal qualifications.

Our benefits include

• Generous employer pension contribution


• Christmas closure across all departments outside of annual leave and bank holidays


• Purple Place employee discount platform

For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.

Enquiries About The Role, Shortlisting And Interviews

Name: Tom Jirat

Email Address: [e-mail]

General enquiries and administrative support

[e-mail]

Technical and job portal support

https://jobseekersupport.jobtrain.co.uk/support/home

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

Further particulars (with person specification) linked below.