Replenishment Manager

B&M Retail; Hitchin; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive salary + bonus

Up to 33 days' holiday

10% discount at B&M and Heron Foods

Extensive training and development

Clear career progression

Exclusive discounts

Employee Assistance Programme

Job summary

B&M Retail in Hitchin is seeking a hands-on Replenishment Manager to lead the replenishment team, oversee deliveries and ensure stock is available and well-presented for customers.

You will coach colleagues, plan workloads, monitor stock availability and collaborate with the store management team to achieve trading goals. This role offers growth within a fast-paced retailer and opportunities for development.

Qualifications

• Experience leading a team within a fast-paced retail, warehouse or logistics environment.
• Strong organisational and planning skills.
• Hands-on approach with the ability to lead from the front.
• Confidence making decisions and solving problems in a busy environment.

Responsibilities

• Lead the replenishment operation to ensure excellent product availability across the store.
• Manage deliveries efficiently, ensuring stock is worked safely and accurately.
• Drive high standards of stock control, organisation and housekeeping in both the warehouse and on the shop floor.
• Plan and prioritise workload to ensure the store is fully stocked and ready to trade.
• Monitor availability and take action to address stock-related issues.
• Coach, motivate and develop colleagues to maximise team performance.
• Support wider store operations and collaborate with the management team to achieve business goals.
• Maintain compliance with health & safety and operational procedures.

Skills

Team leadership

Stock management

Organisation & planning

Coaching and development

Problem solving

Operational excellence

Job description

Ready to take ownership of stock, availability and shop floor standards in a fast-paced retail environment? We're looking for a driven and hands-on Replenishment Manager to join our [Location] store. This is an exciting opportunity for an experienced leader who thrives on organisation, enjoys developing teams and takes pride in delivering excellent availability and operational standards. As a key member of the store management team, you'll play a vital role in ensuring products are available for customers whenever they visit. Leading your replenishment team from the front, you'll oversee stock flow, deliveries and replenishment activity, ensuring the store remains well-stocked, organised and ready to trade. At B&M, no two days are the same. Whether you're managing a large delivery, planning workload priorities, supporting colleagues on the shop floor or responding to changing trading demands, you'll be at the heart of the operation, helping to drive the success of the store. With over 800 stores across the UK and ambitious growth plans, there's never been a better time to join a growing business that's investing in its people, supporting career development and creating exciting opportunities for growth.

What You'll Be Doing

• Leading the replenishment operation to ensure excellent product availability across the store.
• Managing deliveries efficiently, ensuring stock is worked safely and accurately.
• Driving high standards of stock control, organisation and housekeeping in both the warehouse and on the shop floor.
• Planning and prioritising workload to ensure the store is fully stocked and ready to trade.
• Monitoring availability and taking action to address stock-related issues.
• Coaching, motivating and developing colleagues to maximise team performance.
• Supporting wider store operations and collaborating with the management team to achieve business goals.
• Maintaining compliance with health & safety and operational procedures.

What We're Looking For

• Lead by example and create a positive, productive working environment.
• Deliver consistently high standards of stock availability and shop floor presentation.
• Organise and prioritise effectively in a fast-moving retail environment.
• Motivate and develop colleagues to achieve their full potential.
• Take ownership of results and identify opportunities to improve performance.
• Adapt quickly to changing priorities while maintaining focus on operational excellence.

You'll Also Bring

• Experience leading a team within a fast-paced retail, warehouse or logistics environment.
• Knowledge of stock control, replenishment and delivery processes.
• Strong organisational and planning skills.
• A hands-on approach with the ability to lead from the front.
• Confidence making decisions and solving problems in a busy environment.
• A passion for operational excellence and delivering results.
• Flexibility to work across early mornings, days, evenings and weekends.

Why Join B&M?

• Competitive salary plus bonus opportunity
• Up to 33 days' holiday
• 10% discount at B&M and Heron Foods
• Extensive training and development opportunities
• Clear career progression within a growing business
• Exclusive retail and hospitality discounts
• Wellbeing support through our Employee Assistance Programme

B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.