Repairs Supervisor / Senior Coordinator - Roofing, Restoration & Damp

Additional Resources Ltd; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

Additional Resources Ltd is seeking a Repairs Supervisor / Senior Coordinator to oversee repairs coordination across roofing, damp and restoration in a London-based role. You will supervise coordinators, manage client enquiries, survey bookings, and project delivery, liaising with clients, surveyors, tradespeople and subcontractors.

The role is office-based initially in London with a possible option to work from home on Fridays after probation.

Qualifications

• 3+ years experience in two of roofing, damp or restoration (essential).
• 5+ years in scheduling, coordinating and project administration within property services, construction or facilities management.
• Experience scheduling engineers, surveyors, technicians and subcontractors with strong diary management.
• Experience supervising a team of coordinators and using job booking/tracking systems.

Responsibilities

• Supervise and support roofing, damp and restoration coordinators.
• Manage client enquiries, survey bookings, job scheduling and project delivery.
• Act as main contact between clients, surveyors, tradespeople, subcontractors and internal teams.
• Schedule surveyors on jobs by expertise and review their reports for accuracy.
• Brief and manage subcontractors; monitor progress and documentation.
• Maintain accurate job-tracking data, track margins, and handle invoicing and payments follow-up.

Skills

Team supervision

Diary management

Client coordination

Stakeholder liaison

Project administration

Tools

Job booking systems

Tracking software

Diary management software

Job description

An exciting opportunity has arisen for a Repairs Supervisor / Senior Coordinator to join a London property services business, overseeing repairs coordination across its roofing, damp and restoration work.

We need someone with technical knowledge of at least two of these three areas: roofing, damp and restoration.

You will supervise a team of coordinators and manage client enquiries, survey bookings, job scheduling and project delivery, liaising with clients, surveyors, tradespeople and subcontractors.

The role is fully office-based initially, with a possible option to work from home on Fridays after probation.

The salary is £35,000-£45,000, DOE, plus benefits.

The ideal candidate will be based within 1 hour of the location.

You will be responsible for:

• Supervising and supporting the roofing, damp and restoration coordinators.
• Managing client enquiries, survey bookings, job scheduling and project delivery.
• Acting as the main point of contact between clients, surveyors, tradespeople, subcontractors and internal teams.
• Scheduling surveyors onto the right jobs based on their expertise, and proofreading their reports.
• Briefing and managing subcontractors, and monitoring job progress and documentation.
• Keeping job-tracking data accurate, tracking profit margins, issuing invoices and following up payments.
• Performing other duties as part of the role.

What we are looking for:

• 3+ years experience at least two of these three areas: roofing, damp and restoration (essential).
• Good technical knowledge of at least two of roofing, damp and restoration.
• 5+ years experience in scheduling, coordinating and project administration within property services, construction or facilities management.
• Experience scheduling and booking works for engineers, surveyors, technicians and subcontractors, with strong diary management.
• Experience supervising a team of coordinators.
• Experience with job booking and tracking systems.
• Proficient