Repairs Supervisor

18 Recruitment Limited; Wallsend; Presencial; GBP 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Competitive salary

Company van provided

Fuel card provided

Paid holiday entitlement

Descripción de la vacante

18 Recruitment Limited is seeking an experienced Repairs Supervisor to lead a team of operatives delivering responsive repairs, planned maintenance and void works across a social housing portfolio. You will ensure high standards, safety, and excellent customer service to residents.

You'll supervise multi-trade operatives and subcontractors, manage workloads, review RAMS, monitor KPIs, and drive continuous service improvement. Relevant qualifications and a clean UK driving licence are required.

Formación

• Proven experience as Repairs Supervisor in social housing repairs and maintenance.
• Strong knowledge across carpentry, plumbing, plastering, decorating, roofing and general building maintenance.
• Experience managing operatives, subcontractors, and maintenance teams.
• Knowledge of Health & Safety legislation, RAMS, and compliance requirements.
• Strong organisational, communication and people management skills.
• Full clean UK driving licence and DBS check.

Responsabilidades

• Supervise and support a team of multi-trade operatives, subcontractors, and engineers.
• Manage day-to-day responsive repairs, planned maintenance, and void refurbishment programmes.
• Allocate workloads and monitor productivity to meet SLAs and KPIs.
• Conduct pre-inspections, WIP inspections, and post-work quality inspections.
• Ensure repairs are completed right first time to a high standard.
• Monitor operative performance, productivity, attendance and training needs.
• Provide technical guidance across trades and ensure safety compliance.
• Review RAMS and ensure adherence to H&S policies.
• Liaise with residents, clients, subcontractors, and internal departments.

Conocimientos

Repairs Supervisor

Multi-trade knowledge

People management

KPI monitoring

Educación

CSCS Card

SSSTS/SMSTS/IOSH

Herramientas

Microsoft Office

Descripción del empleo

Permanent Position Company Van & Fuel Card Provided

Are you an experienced Repairs Supervisor looking for a secure, long-term opportunity within the social housing sector? We are seeking a motivated and professional individual to lead a team of operatives delivering high-quality responsive repairs, planned maintenance, and void property works across a portfolio of social housing properties.

This is an excellent opportunity for an established Repairs Supervisor, You'll play a key role in ensuring repairs are completed safely, efficiently, and to the highest standards while delivering excellent customer service to residents.

Duties & Responsibilities

Supervise and support a team of multi-trade operatives, subcontractors, and engineers

Manage day-to-day responsive repairs, planned maintenance, and void refurbishment programmes

Allocate workloads and monitor productivity to ensure service level agreements and KPIs are achieved

Conduct pre-inspections, work-in-progress inspections, and post-work quality inspections

Ensure repairs are completed right first time and to a high standard

Monitor and manage operative performance, productivity, attendance, and training needs

Provide technical support and guidance across multiple trades including carpentry, plumbing, plastering, decorating, roofing, and general building maintenance

Ensure compliance with health & safety legislation, company policies, and industry standards

Review and implement RAMS (Risk Assessments and Method Statements)

Investigate and resolve resident concerns, complaints, and service issues professionally

Liaise with residents, clients, subcontractors, suppliers, and internal departments

Monitor materials usage and control job costs

Ensure accurate completion of reports, inspections, timesheets, and work management systems

Support continuous improvement initiatives and drive service performance

Attend operational meetings and provide performance updates to management

Requirements

• Proven experience as a Repairs Supervisor within social housing repairs and maintenance
• Excellent technical knowledge across multiple trades
• Experience managing operatives, subcontractors, and maintenance teams
• Strong understanding of responsive repairs, planned maintenance, and void property refurbishment
• Knowledge of Health & Safety legislation, RAMS, and compliance requirements
• Experience monitoring KPIs, productivity, and performance metrics
• Strong organisational, communication, and people management skills
• Ability to effectively manage workloads and prioritise competing demands
• Proficient in Microsoft Office and mobile work management systems
• CSCS Card
• SSSTS, SMSTS, or IOSH Managing Safely qualification preferred
• Full clean UK driving licence
• Clean DBS check

Package

• Permanent contract
• Competitive salary
• Company van provided
• Fuel card provided
• Paid holiday entitlement

If you're an experienced Repairs Supervisor with a passion for delivering high-quality social housing maintenance services and leading successful teams, we'd love to hear from you.