Repairs Planner Scheduler

The Hyde Group; Havant; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Pension

Life Assurance

Holiday entitlement

Flexible benefits

Volunteering days

Job summary

Hyde Group in Havant is seeking a Repairs Planner Scheduler to coordinate trade operatives' diaries and deliver timely repairs and servicing appointments.

You will organise schedules, communicate with customers and operatives, prioritise urgent jobs, ensure materials and routes are ready, and fill gaps to maintain productivity. The role requires strong organisational and MS Office skills and a collaborative approach within the maintenance team.

Qualifications

• Strong organisational and administrative skills.
• Excellent communication and customer service abilities.
• Ability to work independently and with teams.
• Scheduling or PA experience is desirable; social housing background helpful but not essential.

Responsibilities

• Organise and manage the schedules of trade operatives to keep appointments.
• Communicate with customers and operatives to arrange or adjust appointments.
• Prioritise urgent or overdue jobs to ensure timely completion.
• Ensure operatives have materials and routes for their jobs.
• Fill gaps in schedules with planned work to maintain productivity.
• Track job progress and updates from subcontractors.

Skills

Organisational skills

Administrative skills

Communication skills

Independent and collaborative work

Scheduling experience

Tools

Microsoft Office

Job description

Repairs Planner Scheduler

Location : Havant

Salary : £28,000

Do you want to join Hyde as a Trade Scheduler?

As aTradeSchedulerat Hyde, you will be working within our maintenance and repairs team to coordinate the diaries of trade operatives, ensuring that repairs and servicing appointments are managed efficiently and delivered on time.

Responsibilities

• Organise and manage the schedules of our trade operatives to make sure appointments are kept.
• Communicate with customers and operatives to arrange or adjust appointments as needed.
• Prioritise urgent or overdue jobs to ensure they are completed on time.
• Make sure operatives have the right materials and routes for their jobs.
• Fill gaps in schedules with planned work to keep productivity high.
• Keep track of job progress, completions, and updates from subcontractors.

Skills and Experience Required

• Strong organisational and administrative skills
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Excellent communication and customer service skills
• Ability to work independently and collaboratively with teams
• Scheduling, coordination or PA experience desirable – social housing background helpful but not essential

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple – by providing customers with a safe and decent home, it allows them to realise their potential, enjoy their environment, and contribute to their community.

Benefits

• A fantastic pension
• Life assurance
• Great holidays
• An award-winning flexible benefits package
• Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.

We reserve the right to close this advert as soon as a suitable candidate has been identified.