Repairs Manager

Housing Diversity Network; Stockport; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Three Sixty Ltd., trading as Stockport Homes' maintenance arm, is recruiting a Repairs Manager to lead the responsive repairs and maintenance team across the Stockport Borough. You will manage trade operatives, oversee contractor performance and ensure works meet safety and quality standards.

The role requires SMSTS, a valid UK driving licence, and strong IT skills; you will report to Contracts Manager and deliver on budgets and service improvements while maintaining excellent resident service.

Qualifications

• Experience managing a large operational repairs and maintenance team.
• SMSTS qualification.
• Full UK driving licence and access to a car.
• Strong IT skills, especially MS Office.

Responsibilities

• Overseeing a responsive repairs team of trade operatives, ensuring works are completed efficiently, within agreed timescales, and to a high standard.
• Managing contractor performance within your workstream and ensuring works meet quality, compliance, and health and safety standards.
• Reporting to the Contracts Manager to assist with monitoring budgets, financial performance, and service delivery of your respective workstream.
• Building strong relationships with internal teams, residents, contractors, and external stakeholders.
• Ensuring compliance with relevant housing legislation, building regulations, health and safety requirements, and organisational policies.
• Producing reports for senior management, analysing performance data to identify trends in your team's performance and solutions to identify opportunities for continuous service improvement.
• Driving excellent customer service and resident satisfaction through strong management of your repairs team.

Skills

Team management

Health and safety awareness

IT skills

Tools

Microsoft Office

Job description

As part of Stockport Homes Housing group, we are the innovative maintenance and construction business trading as Three Sixty Ltd. We have formed and grown considerably since inception back in 2016, with a pipeline of maintenance contracts, capital works projects, refurbishment, and new build contracts. Three Sixty Ltd.'s vision is to continue to maintain Stockport Homes Group's 11,500 homes and to design, build, refurbish and regenerate places to improve economic and social outcomes for people.

We’re currently recruiting a Repairs Manager to join our long-established maintenance team to be responsible for the day-to-day delivery of trade team within the Responsive Repairs & Maintenance service, to ensure all works are carried out safely in line with all regulatory requirements.

As a Repairs Manager you will be responsible for managing a trade operative team technically and operationally, overseeing contractor performance, and ensuring high-quality services are delivered to residents across the Stockport Borough. The role will ensure all works are delivered to a high standard in accordance with company and group objectives, reporting on a regular basis to provide assurance to the senior management team.

Key responsibilities will include:

• Overseeing a responsive repairs team of trade operatives, ensuring works are completed efficiently, within agreed timescales, and to a high standard.
• Managing contractor performance within your workstream and ensuring works meet quality, compliance, and health and safety standards.
• Reporting to the Contracts Manager to assist with monitoring budgets, financial performance, and service delivery of your respective workstream.
• Building strong relationships with internal teams, residents, contractors, and external stakeholders.
• Ensuring compliance with relevant housing legislation, building regulations, health and safety requirements, and organisational policies.
• Producing reports for senior management, analysing performance data to identify trends in your team's performance and solutions to identify opportunities for continuous service improvement.
• Driving excellent customer service and resident satisfaction through strong management of your repairs team.

With experience in a similar role, you’ll have experience of successfully managing a large operational team in repairs and maintenance. Ideally, you will hold a current SMSTS qualification and have good IT skills and abilities, particularly in Microsoft Office.

Please note a valid UK driving Licence and access to a car is essential to the role.

The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values.

We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

This role will be on Three Sixty terms and conditions.

The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service.

Closing Date: 4th October 2026

Interview Date: 15th October 2026