Repairs Contracts Supervisor

Richmond Housing Partnership (RHP); Greater London; Hybrid; GBP 40.000 - 49.000; Vollzeit

Benefits dieser Stelle

Hybrid/flexible working

Pension payments doubled by us, up to

11.3%

29 days annual leave plus bank"

Enhanced family leave

Simply Health level 5 healthcare plan

Generous annual wellbeing allowance

Zusammenfassung

Richmond Housing Partnership (RHP) is recruiting a Repairs Contracts Supervisor to lead a multi‑skilled team of Operatives, suppliers and contractors. You will ensure efficient repairs handling, quick issue resolution and consistently high customer satisfaction.

You will supervise in a busy, demand‑led environment, manage budget considerations and foster strong internal and external collaboration. Strong communication and inclusive leadership are essential, with DBS check possible for successful

Qualifikationen

• Experience of working in a similar role.
• Ability to hit the ground running and drive a customer‑centric culture.
• Excellent communication skills to build relationships inside and outside the organisation.
• Experience supervising a team in a busy, demand‑led environment with budget awareness.

Aufgaben

• Monitor and develop a team of multi‑skilled Operatives, suppliers and contractors to ensure high‑quality repairs.
• Identify and resolve repairs cases quickly to keep customers satisfied at every stage.
• Supervise operations with a focus on cost control while delivering excellent customer service.

Jobbeschreibung

Alongside a competitive salary, we offer a great range of benefits including:

• Pension payments doubled by us, up to a maximum of 11.3%
• 29 days annual leave plus bank holidays
• Enhanced family leave
• Simply Health level 5 healthcare plan
• Generous annual wellbeing allowance

Our full list of benefits can be found further down this page.

Who we’re looking for:

We’re looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi-skilled Operatives, suppliers and contractors to ensure our customers receive a stellar service every time. You’ll make sure the team are equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair.

You’ll need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you’ll drive a customer centric culture in your team. You’ll have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren’t right, whilst also keeping an eye on our budget. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation.

We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.

If successful for the role, you may be asked to complete an Enhanced DBS check.

When we’re hiring, we look for people who connect with our KOSMIHC values:

• We know our stuff

Proud member of the Disability Confident employer scheme

Repairs Contracts Supervisor

Company: Richmond Housing Partnership (RHP) Salary: from £44,982 a year Hours: Full-time Location: London, TW11 8GT Working pattern: On-site Job type: Permanent Posting date: 5 Nov 2026 Closing date: 20 Nov 2026

Summary

What we offer:

• Hybrid/flexible working
• Pension payments doubled by us, up to a maximum of 11.3%
• 29 days annual leave plus bank holidays
• Enhanced family leave
• Simply Health level 5 healthcare plan
• Generous annual wellbeing allowance

Our full list of benefits can be found further down this page.

Who we’re looking for:

We’re looking for an inspirational and inclusive Contracts Supervisor to monitor and develop a team of multi-skilled Operatives, suppliers and contractors to ensure our customers receive a stellar service every time. You’ll make sure the team are equipped to identify and resolve repairs cases quickly, keeping our customers happy at all stages of a repair.

You’ll need experience of working in a similar role and be able to hit the ground running. Obsessed with the customer experience, you’ll drive a customer centric culture in your team. You’ll have experience of supervising a team in a busy customer demand-led environment, with the ability to make brilliant decisions and act quickly when things aren’t right, whilst also keeping an eye on our budget. Excellent communication skills are essential as you’ll need to build collaborative relationships inside and outside of the organisation.

We’re committed to hiring truly inclusive leaders who encourage people to be themselves, embracing difference and celebrating the unique perspective that every individual brings.

If successful for the role, you may be asked to complete an Enhanced DBS check.

When we’re hiring, we look for people who connect with our KOSMIHC values:

• We know our stuff
• We make it happen
• We care

Don’t just find a job, feel it!

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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