Repairs Assistant

Housing co; Glasgow; Hybrid; GBP 36,000 - 40,000; Full time

Benefits offered by this job

Flexible/hybrid working

Defined Contribution Pension Scheme

25 days annual leave + 15 publicholidA

Salary: EVH Grade 6 PA17 – PA20 (£35,?

Job summary

Thenue Housing Association is seeking a Repairs Assistant to join the Repairs Team in Glasgow. The role supports processing and monitoring reactive repairs from notification to completion, liaising with contractors and customers, and monitoring progress against timescales.

A good general education is essential, with desirable experience in social housing. The post offers a permanent contract, 35 hours per week, and a flexible/hybrid working arrangement, with a competitive EVH Grade 6 pay scale

Qualifications

• Good general education is essential.
• Experience of working within a social housing environment is desirable.

Responsibilities

• Assist with processing and monitoring reactive repairs from notification through to completion.
• Liaise with contractors and customers, monitor progress against timescales.
• Contribute to continuous improvement of the repairs service.

Skills

Good general education

Education

General education

Job description

Duration: Permanent
Hours: 35 hours per week
Salary: EVH Grade 6 PA17 – PA20 (£35,517 - £39,921)
Location: Thenue HA, 423 London Road, Glasgow, G40 1AG

Thenue Housing Association has over 75 staff and provides high quality housing with a stock base of approximately 3,000 properties in our six main communities, as well as 21 supported accommodation projects, mainly located in Glasgow. We also provide a factoring service to over 800 owners within our communities and have around 45 sharing owners. Our housing stock ranges from Victorian sandstone tenements to 1930 “interwar” flats, along with a few listed buildings and new build properties developed by the Association. They are spread across several locations in Glasgow including Bridgeton, Calton, Cranhill, Castlemilk, Dalmarnock, Scotstoun, Baillieston and Blackhill.

We are looking to recruit a Repairs Assistant to join our Repairs Team. As part of the team, you will help deliver an effective Repairs and Voids Service that is responsive to the needs of our customers, staff and Board Members. You will support the processing and monitoring of reactive repairs from notification through to completion, liaise with contractors and customers, monitor progress against timescales and contribute to the continuous improvement of the service. Good general education is essential and experience of working within a social housing environment is desirable.

Thenue is a customer-focused, caring organisation offering flexible/hybrid working, in line with both our service delivery requirements and relevant Team Charters. We care about our people, our organisation, our tenants and customers, our communities, and our partners. As a Repairs Assistant, you will embrace our organisation’s culture and values, ensuring they are visible, embedded, and upheld. We aim to be the best we can be.

In return, we offer an excellent package including a competitive salary, a Defined Contribution Pension Scheme, 25 days annual leave plus 15 public holidays, (all pro rata as per contract hours).

A level one Disclosure check will be required for this post. Thenue aims to be an equal opportunities employer.