Repair Sales Advisor - London

TK Elevator GmbH; Greater London; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Commission of 0.5% sales value monthly

Annual bonus based on target

34 days holiday including bank

Attractive pension scheme

Health cash plan

Life Assurance 4x salary

Premium health and wellbeing apps

Subsidised gym membership

Enhanced maternity and paternity

Salary sacrifice benefits including EV

Long service award scheme

Employee Assistance Programme

Refer a friend scheme

Job summary

TK Elevator GmbH in London is seeking a passionate Repair Sales Advisor to join our team. You will manage accounts, prepare repair quotations, handle price enquiries and coordinate with Repairs Supervisor to set realistic lead times.

You will also handle order administration, tracking, and customer communications while working with the Operations team to fulfil orders and repairs and to achieve sales targets. This role offers a competitive salary and extensive benefits.

Qualifications

• Customer-focused, ability to deliver excellent service.
• Strong organisational skills and attention to detail.
• Ability to work in a fast-moving environment.
• Cross-functional collaboration with operations and field engineer teams.

Responsibilities

• Account management and delivering optimal customer service
• Pricing preparation of estimates and quotations for repairs
• Dealing with customer price enquiries and requests for repairs
• Liaison with Repairs Supervisor to ascertain realistic lead times to complete repairs
• Administration - entering orders in the customer management system, order tracking, responding to customers by email and telephone
• Achieving monthly sales targets for repairs
• Managing sales activity, pipeline building and forecasting
• Working closely with the Operations team to ensure efficient fulfilment of orders and repairs
• Attention to detail in order to fully understand requirements and recommendations on insurance, dilapidation and service reports

Job description

What We Expect

We are looking for a passionate Repair Sales Advisor to join our team based in London.

What We Expect

We are looking for a passionate Repair Sales Advisor to join our team based in London.

As a Sales Advisor, your day to day will include:

• Account management and delivering optimal customer service
• Pricing preparation of estimates and quotations for repairs
• Dealing with customer price enquiries and requests for repairs
• Liaison with Repairs Supervisor to ascertain realistic lead times to complete repairs
• Administration - entering orders in the customer management system, order tracking, responding to customers by email and telephone
• Achieving monthly sales targets for repairs
• Managing sales activity, pipeline building and forecasting
• Working closely with the Operations team to ensure efficient fulfilment of orders and repairs
• Attention to detail in order to fully understand requirements and recommendations on insurance, dilapidation and service reports

Who we are looking for

• Driven and success oriented
• Eager to ensure that your customers experience the very best responsiveness, support and trusted advice.
• Industry experience is desirable but not essential
• Customer oriented, organised and commercially astute
• Able to work at pace in a fast-moving environment
• Strong organisational skills and attention to detail
• Ability to work cross functionally with the operations and field engineer teams
• Demonstrate the highest levels of customer support

What we offer

• Commission of 0.5% sales value monthly & annual bonus based on achieving target
• Competitive salary paid on a monthly basis
• 34 days holiday, inclusive of bank holidays
• Attractive company pension scheme
• Health cash plan provided, allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody and more.
• Life Assurance Scheme - 4x annual salary
• Free access to premium health and wellbeing apps
• Subsidised gym membership
• Industry-leading enhanced maternity and paternity provision
• Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
• Long Service award scheme, with holiday benefits
• Employee Assistance Programme
• Refer a friend scheme

Who we are

We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.