Rental Experience Specialist (Commission)

United Kingdom Avis Budget UK Limited; Crawley; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

33 days holiday incl. bank holidays

Discount account with various perks

EAP for mental health and wellbeing

Employee discounts on Avis Budget Car/

Job summary

United Kingdom Avis Budget UK Limited is seeking a Rental Operations Agent in Crawley. This full-time role will own the end-to-end rental experience from vehicle preparation to returns, delivering friendly, on-site service and promoting our products.

You will work shifts Monday to Sunday on a flexible annualised hours pattern, with commission opportunities. A valid driving licence and strong customer service skills are essential.

Qualifications

• Customer service experience
• Excellent communication skills
• Team-player
• Friendly, positive attitude
• Flexible, annualised hours and varied tasks
• Full valid driving licence with 12 months’ experience

Responsibilities

• Owning the full rental experience from vehicle preparation, interacting with customers to handling returns.
• Providing excellent face-to-face customer service.
• Being a brand ambassador – positively promoting our products and services.
• Working towards targets to increase productivity and sales.

Skills

Customer service

Excellent communication

Team-player

Flexible attitude

Job description

United Kingdom Avis Budget UK Limited is seeking a Rental Operations Agent in Crawley. This full-time role will own the end-to-end rental experience from vehicle preparation to returns, delivering friendly, on-site service and promoting our products.

You will work shifts Monday to Sunday on a flexible annualised hours pattern, with commission opportunities. A valid driving licence and strong customer service skills are essential.