Rental Desk Manager

Green Kit Ltd; East Ham; On-site; GBP 42,000 - 65,000; Full time

Job summary

Green Kit Ltd in northwest London is seeking a sales manager to replace the current post holder who is moving on. You will lead a small team of rental executives and work with management to deliver exceptional service to clients making short films, features, TV or commercials.

With 3-5 years in film equipment rental and a passion for sustainable business practices, you will balance client needs with business goals and report to the managing director. A UK driving licence is required.

Qualifications

• 3-5 years experience in a customer relationship management role within the UK film and tv industries.
• Strong negotiation skills and an ability to balance client needs with those of the business.
• People management experience including mentoring, training, appraisals and clear, calm communication.
• A working knowledge of Current (Onrent) or similar CRM system.
• A demonstrated commitment to the practice of sustainable business.
• Excellent team player able to juggle multiple priorities.
• Clean UK driving licence.
• Learning mindset and a demonstrated enthusiasm for film lighting.
• Mature and thoughtful with a logical approach to problem solving.

Responsibilities

• Lead a small team of rental executives and work as part of the management to provide clients with excellent service.
• Collaborate with senior management to drive growth and customer satisfaction across short films, features, TV or commercials.
• Report to the managing director and contribute to strategic planning and operational improvements.

Skills

CRM experience

Negotiation

People management

CRM system knowledge

Sustainability mindset

Team player

UK driving licence

Learning mindset

Problem solving

Tools

Onrent CRM

Job description

We are a market leading film lighting rental company in northwest London and looking to replace our fantastic sales manager who is off to pastures new.

You will have 3-5 years experience in film equipment rental and be looking to move to a more senior role and make a real impact in our fast-growing business. You will be leading a small team of rental execs, and work as part of our management to provide our clients with excellent service whether they are making short films, features, tv or commercials. The role reports to the managing director.

Essential Skills and Experience

• 3-5 years experience in a customer relationship management role within the UK film and tv industries
• Strong negotiation skills and an ability to balance client needs with those of the business
• People management experience including mentoring, training, appraisals and clear, calm communication
• A working knowledge of Current (Onrent) or similar CRM system
• A demonstrated commitment to the practice of sustainable business
• Excellent team player able to juggle multiple priorities
• Clean UK driving licence
• Learning mindset and a demonstrated enthusiasm for film lighting
• Mature and thoughtful with a logical approach to problem solving

Desirable Skills and Experience

• Hands-on experience with LED film lights
• Prior experience working on a film or tv set
• Experience of driving medium sized vans in London
• Technical knowledge of film lighting