Rental Agent

Octane Recruitment Ltd; Lewisham; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Five-day week

Fri/Sat off

Shorter Sun shift

Overtime opportunities

Saturday overtime paid

Office-based position

Zusammenfassung

Octane Recruitment Ltd is seeking an experienced Rental Agent to join a busy vehicle hire desk in New Cross, London. You will handle customer enquiries, process bookings, manage daily van hire reservations and rental agreements, and assist with collections and returns at the desk.

The role requires a confident, customer-focused approach, a Full UK Driving Licence, and the ability to work Sundays to Thursdays with overtime opportunities. An immediate start is available for the right candidate.

Qualifikationen

• Previous vehicle rental experience preferred.
• Excellent customer service and communication skills.
• Professional, punctual and well organised.
• Confident dealing with customers face-to-face and by telephone.

Aufgaben

• Handle customer enquiries and vehicle rental bookings.
• Manage daily van hire reservations and rental agreements.
• Provide professional customer service at the rental desk.
• Use the Prohire rental management system.
• Assist customers with vehicle collections and returns.
• Occasionally deliver vans when drivers are unavailable.
• Support the smooth running of daily rental operations.

Kenntnisse

Customer service

Communication

Face-to-face

Punctuality

Organisation

Ausbildung

Full UK Driving Licence

Tools

Prohire system

Jobbeschreibung

We are recruiting for an experienced Rental Agent, Vehicle Rental Agent, Van Rental Agent or Rental Desk Advisor to join an established vehicle hire business in New Cross, London. Previous vehicle rental experience is strongly preferred. Applicants must be confident dealing with customers, hold a Full UK Driving Licence suitable for driving commercial vans and have the right to work in the UK. No specific formal qualifications are required.

Location: New Cross, London

Overtime: Paid at standard rate, with enhanced paid hours for Saturday shifts

Hours: Sunday – Thursday

Sunday: 8:00am–1:00pm, paid as a full day

Monday–Thursday: 8:00am–6:00pm

Ref: 31903

Rental Agent Company Benefits

• Five-day working week
• Friday and Saturday off as standard
• Shorter Sunday shift, paid as a full day
• Optional overtime opportunities
• Saturday overtime – 8 hours worked, 10 hours paid
• Predominantly office-based position

Rental Agent Role

• Handle customer enquiries and vehicle rental bookings
• Manage daily van hire reservations and rental agreements
• Provide professional customer service at the rental desk
• Use the Prohire rental management system
• Assist customers with vehicle collections and returns
• Occasionally deliver vans when drivers are unavailable
• Support the smooth running of daily rental operations

Rental Agent Requirements

• Previous experience in vehicle rental, van hire or a similar rental desk environment strongly preferred
• Excellent customer service and communication skills
• Professional, punctual and well organised
• Confident dealing with customers face-to-face and by telephone
• Full UK Driving Licence with eligibility to drive the company's vans – essential
• Ability to undertake occasional van deliveries
• Right to work in the UK

Previous experience using Prohire would be advantageous but is not essential.

An immediate start is available for the right candidate.