Van Rental Desk Specialist | Customer-Focused, Flexible Hours

Octane Recruitment Ltd; Lewisham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Five-day week

Fri/Sat off

Shorter Sun shift

Overtime opportunities

Saturday overtime paid

Office-based position

Job summary

Octane Recruitment Ltd is seeking an experienced Rental Agent to join a busy vehicle hire desk in New Cross, London. You will handle customer enquiries, process bookings, manage daily van hire reservations and rental agreements, and assist with collections and returns at the desk.

The role requires a confident, customer-focused approach, a Full UK Driving Licence, and the ability to work Sundays to Thursdays with overtime opportunities. An immediate start is available for the right candidate.

Qualifications

• Previous vehicle rental experience preferred.
• Excellent customer service and communication skills.
• Professional, punctual and well organised.
• Confident dealing with customers face-to-face and by telephone.

Responsibilities

• Handle customer enquiries and vehicle rental bookings.
• Manage daily van hire reservations and rental agreements.
• Provide professional customer service at the rental desk.
• Use the Prohire rental management system.
• Assist customers with vehicle collections and returns.
• Occasionally deliver vans when drivers are unavailable.
• Support the smooth running of daily rental operations.

Skills

Customer service

Communication

Face-to-face

Punctuality

Organisation

Education

Full UK Driving Licence

Tools

Prohire system

Job description

Octane Recruitment Ltd is seeking an experienced Rental Agent to join a busy vehicle hire desk in New Cross, London. You will handle customer enquiries, process bookings, manage daily van hire reservations and rental agreements, and assist with collections and returns at the desk.

The role requires a confident, customer-focused approach, a Full UK Driving Licence, and the ability to work Sundays to Thursdays with overtime opportunities. An immediate start is available for the right candidate.