Rental Administrator

Radius Limited; Peckleton; On-site; GBP 18,000 - 23,000; Full time

Job summary

Radius Limited is seeking a Rental Assistant to support the fleet hire function and act as a Rental Desk Operative. The role focuses on delivering excellent customer service, monitoring, movement and maintenance of the fleet, and keeping systems updated accurately.

Key duties include handling on-hire and off-hire bookings, maintaining relationships with customers, and ensuring billing and vehicle availability are managed effectively. A full driving licence is essential for this role.

Qualifications

• Experience in transport or motor industry is preferred.
• Ability to multi-task and manage competing priorities.
• Collaborative team member with a focus on customer service.

Responsibilities

• Take on-hire bookings.
• Facilitate off-hire bookings.
• Build relationships with customers to deliver best-in-class service.
• Liaise with customers on ongoing rental fleet enquiries.
• Maintain accurate and up-to-date rental systems.
• Ensure customer billing is accurate and current.
• Work with sales to communicate vehicle availability.
• Recommend customer service improvements as part of continuous improvement.

Skills

Multi-tasking

Team player

Driving licence (full)

Job description

The Rental Assistant is responsible for supporting the fleet hire function, operating as a Rental Desk Operative and providing excellent customer service. The role supports the Supervisor in ensuring the fleet is monitored, moved, and maintained appropriately while keeping systems updated and accurate.

Key Responsibilities

• Take on-hire bookings.
• Facilitate off-hire bookings.
• Build strong relationships with customers to deliver best-in-class service.
• Liaise with customers on ongoing rental fleet enquiries.
• Maintain accurate and up-to-date rental systems.
• Ensure customer billing is accurate and current.
• Work with sales to communicate vehicle availability consistently.
• Recommend customer service enhancements as part of continuous improvement.

Qualifications

Key Attributes

• Ability to multi-task
• Work collaboratively as part of a team
• Full clean driving licence (essential)

Experience Required

• Previous experience in transport or motor industry
• Flexible team player able to support during holidays/sickness
• Able to work under pressure

Additional Information

#LI-SC1

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We also offer:

• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025
• Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

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