Renewable Technology Operative

Livewest; Exeter; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Company Van

Full Kit: Uniform and PPE supplied

Generous Annual Leave: 26-30 days + up

Pension Contributions: up to 9%

Health Benefits and Perks: health plan

Learning and Development

Family Support and child payment

Wellbeing: mental health support & flu

Smarter Travel: Cycle to Work

Giving Back: volunteering days

Job summary

LiveWest seeks a Renewable Technology Operative to diagnose and repair renewable systems, perform fault-finding, servicing and maintenance across our homes, helping us meet environmental goals while delivering excellent customer service.

The role is mobile, covering Exeter and surrounding areas, with on-call duties and a need for a full UK manual driving licence. Safety, professionalism, and customer satisfaction are central to the position.

Qualifications

• Post-qualification experience in renewable technologies.
• Strong technical skills diagnosing and repairing heating systems.
• Basic electrical knowledge and experience using mobile technology.
• A full, manual, UK driving licence.
• A positive, customer-focused attitude and the ability to work independently.

Responsibilities

• Diagnose and repair renewable technology systems, including fault-finding, installation, and annual servicing.
• Deliver all work to the highest standards, complying with safety regulations and service specifications.
• Provide excellent customer care and act as a professional ambassador in residents’ homes.
• Participate in the out-of-hours on-call rota and attend training and team meetings as required.
• Maintain accurate records using handheld devices.
• Ensure compliance with health and safety procedures at all times.
• Apply basic electrical knowledge to support fault diagnosis and resolution.
• Support the wider Property Services team with responsive maintenance tasks as needed.

Skills

Renewable technologies

Diagnostics & fault-finding

Electrical knowledge

Customer-focused attitude

Driving licence

Education

Low Carbon Heating Technician Apprenticeship

CCN1 (Domestic Core Element)

Unvented Hot Water

Water Regs WRAS

Part L (Energy Efficiency)

Tools

Handheld devices

Mobile technology

Job description

About The Role

Are you passionate about sustainability and skilled in renewable technologies? Join our Internal Maintenance Service (IMS) team as a Renewable Technology Operative. You’ll play a vital role in delivering high-quality fault fixing, servicing, and maintenance across our homes, helping us meet our environmental goals while ensuring excellent customer service.

Key Responsibilities

• Diagnose and repair renewable technology systems, including fault-finding, installation, and annual servicing.
• Deliver all work to the highest standards, complying with safety regulations and service specifications.
• Provide excellent customer care and act as a professional ambassador in residents’ homes.
• Participate in the out-of-hours on-call rota and attend training and team meetings as required.
• Maintain accurate records using handheld devices.
• Ensure compliance with health and safety procedures at all times.
• Apply basic electrical knowledge to support fault diagnosis and resolution.
• Support the wider Property Services team with responsive maintenance tasks as needed.

Why Should I Apply?

At LiveWest, we’re committed to innovation, sustainability, and putting our customers first. As part of our team, you’ll benefit from:

• A supportive and inclusive work environment.
• Opportunities for professional development and training.
• The chance to make a real impact in communities across the South West.
• Being part of a forward-thinking organisation that values collaboration, safety, and continuous improvement.

This role is being offered on a full time permanent basis working 40hours per week. This is a mobile role working in Exeter and the surrounding areas.

For further information about this role, and LiveWest, please view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory basic DBS check.

About The Candidate

To be successful in your application for the role of Renewable Technology Operative you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• Post-qualification experience in the renewable technologies industry.
• Strong technical skills in diagnosing and repairing heating systems.
• Basic electrical knowledge and experience using mobile technology.
• A full, manual, UK driving licence.
• A positive, customer-focused attitude and the ability to work independently.

Essential Qualifications:

• Low Carbon Heating Technician ApprenticeshipOR:
• Gas: CCN1 (Domestic Core Element)
• Unvented Hot Water
• Water Regs WRAS
• Part L (Energy Efficiency)

Desirable Qualifications:

• CKR1 (Cookers) - Required to complete within a reasonable timeframe after successfully passing the probation period.
• HTR1 (Heaters) - Required to complete within a reasonable timeframe after successfully passing the probation period.
• Level 3 Solar Thermal / Heat Pump Installation & Maintenance
• F-Gas Level 1 or 2
• L8 (Legionella)

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

About The Company

Our Reward and Benefits:

• Company Van:Includes a fuel card for work-related travel.
• Full Kit:Uniform and PPE supplied for your safety and convenience.
• Generous Annual Leave:Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions:Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks:Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development:Invest in your future with ongoing personal and professional growth opportunities.
• Family Support:Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters:Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel:Save with our Cycle to Work and Car Benefit schemes.
• Giving Back:Up to four paid volunteering days a year to support our communities.

About Us:

At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.

We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.

Inclusion at LiveWest:

At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.

We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.

Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.

You can read more about Inclusion at LiveWest by visiting our website.