Renewable Sales Administrator – CRM & Quotation Pro

Hometree Marketplace Limited; United Kingdom; Remote; GBP 23,000 - 28,000; Full time

Job summary

GreenGenUK is seeking a highly organised, enthusiastic and confident Sales Team Administrator to support our Sales Department from our Helston office. Working closely with the Sales Manager and wider sales team, you’ll take ownership of new customer enquiries, ensuring they are followed up promptly and efficiently.

This is a customer-facing role with a strong outbound calling focus, including days where you may make 50+ calls to customers to arrange in-person site visits, follow up quotes and

Qualifications

• Experience in customer service, administration, or sales support; full training provided.
• Confident, polite, and professional communication (phone and written).
• Strong organisational and time-management skills.
• Attention to detail when updating CRM records and managing multiple leads.
• Positive attitude and willingness to learn new systems and processes.
• Adaptable to a fast-paced office environment.

Responsibilities

• CRM Management: Log and manage new sales enquiries in our CRM system (Monday.com).
• Customer Contact: Make initial contact with customers by phone and email to gather key information and arrange appointments.
• Quotation Support: Support the preparation and organisation of customer quotations.
• Opportunity Tracking: Track progress of live opportunities, ensuring notes and next steps are clearly recorded.
• Quotation Follow-Up: Follow up on sent quotations in line with agreed timelines.
• Administrative Support: Provide administrative support to the Sales Manager and wider sales team as required.
• Customer Communication: Maintain a professional and friendly approach to all customer communication.

Skills

CRM management

Customer service

Communication skills

Organisational skills

Attention to detail

Adaptability

Outreach calling

Phone & Email communication

Tools

Monday.com

Job description

GreenGenUK is seeking a highly organised, enthusiastic and confident Sales Team Administrator to support our Sales Department from our Helston office. Working closely with the Sales Manager and wider sales team, you’ll take ownership of new customer enquiries, ensuring they are followed up promptly and efficiently.

This is a customer-facing role with a strong outbound calling focus, including days where you may make 50+ calls to customers to arrange in-person site visits, follow up quotes and