Renewable Energy Sales Advisor — Flexible Growth

RGIT Australia; Crawley; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays (3 days required for the

Company sick pay

Private Medical Insurance

Life Assurance

Employee discounts

Refer a friend scheme

Flexible working

Job summary

21° in Crawley is seeking an entry-level Sales assistant to guide customers through the sales journey, from enquiry to accurate renewable energy designs and quotations before handing projects to Operations. You will work closely with Surveyors, Technical Managers, and Operations to deliver outstanding customer experience while helping the business hit ambitious growth targets.

No two days are the same, including speaking to new customers, arranging surveys, producing quotations, designing

Qualifications

• Excellent customer service and communication skills.
• Knowledge of Solar PV or Heat Pump systems.
• Strong organisational skills with great attention to detail.
• Experience managing multiple tasks and priorities.
• Confidence working with CRM or ERP systems.
• A proactive and positive attitude.
• The ability to explain technical information clearly to customers.
• A passion for renewable energy and sustainability.

Responsibilities

• Managing customer enquiries via telephone, email and website.
• Booking surveys and coordinating customer appointments.
• Producing accurate quotations following site surveys.
• Designing renewable energy systems including: Solar PV Battery Storage Air Source Heat Pumps Ground Source Heat Pumps Underfloor Heating
• Completing heat loss calculations and energy generation reports.
• Explaining proposals and system designs to customers.
• Following up quotations and progressing sales opportunities.
• Ensuring all sales documentation is complete before projects are handed to Operations.
• Liaising with Surveyors, Technical Managers, Suppliers and Installation Teams.
• Using CRM and business systems to manage customer records and sales activity.
• Supporting continuous improvement of the customer journey.

Skills

Customer service

Communication

CRM/ERP

Organisational skills

Energy enthusiasm

Education

Domestic Energy Assessor qualification

Job description

21° in Crawley is seeking an entry-level Sales assistant to guide customers through the sales journey, from enquiry to accurate renewable energy designs and quotations before handing projects to Operations. You will work closely with Surveyors, Technical Managers, and Operations to deliver outstanding customer experience while helping the business hit ambitious growth targets.

No two days are the same, including speaking to new customers, arranging surveys, producing quotations, designing