Remote UK Customer Support & Admin Associate

CV-BRIDGE LTD

United Kingdom

Remote

GBP 31,000 - 34,000

Full time

8 hours ago
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Job summary

CV-BRIDGE LTD is seeking a proactive Customer Support Administrator for a fully remote role within the United Kingdom. This entry-level position focuses on helping customers, handling administrative tasks and supporting day-to-day service operations.

You will join a remote UK-based team, with opportunities to develop in customer support and administrative duties while working independently from home. The role involves handling enquiries, maintaining records, coordinating with colleagues, and

Qualifications

  • Strong written and verbal communication skills.
  • Good organizational skills and attention to detail.
  • Customer-focused approach with good problem-solving ability.
  • Ability to work independently in a remote environment.
  • Previous customer service or administrative experience is beneficial.
  • Relevant qualification is advantageous but not essential.

Responsibilities

  • Respond to customer enquiries in a professional and timely manner.
  • Provide administrative support across customer service activities.
  • Maintain accurate customer records and update internal systems.
  • Process routine requests, documentation and account updates.
  • Follow up on open queries and elevate complex issues where required.
  • Support email, telephone and online customer communications.
  • Maintain accurate records, reports and service documentation.

Skills

Written communication
Verbal communication
Organizational skills
Remote work ability
Customer service experience
Qualification advantageous

Education

Relevant qualification

Job description

CV-BRIDGE LTD is seeking a proactive Customer Support Administrator for a fully remote role within the United Kingdom. This entry-level position focuses on helping customers, handling administrative tasks and supporting day-to-day service operations.

You will join a remote UK-based team, with opportunities to develop in customer support and administrative duties while working independently from home. The role involves handling enquiries, maintaining records, coordinating with colleagues, and

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