Remote Travel Support Specialist

Sawmilldcllc; Cardiff; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Flexible scheduling options

Full training and ongoing support

Growth opportunities

Travel-related perks and industry discounts

Supportive remote team environment

Job summary

A travel service company is seeking a Remote Travel Customer Representative to provide support to clients before, during, and after their trips. The ideal candidate will be organized, detail-oriented, and passionate about travel while assisting customers with their inquiries and travel-related issues. This 100% remote work-from-home position offers flexibility and growth opportunities within the travel industry, alongside access to industry-related perks and discounts.

Qualifications

• Customer service experience in travel, hospitality, call center, or support roles preferred.
• Comfortable learning new systems, tools, and processes quickly.
• Enjoy helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional, and friendly manner.
• Provide guidance on destinations, travel requirements, and agency procedures.
• Resolve issues efficiently while maintaining a positive customer experience.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Detail-oriented

Ability to work independently

Passionate about travel

Job description

A travel service company is seeking a Remote Travel Customer Representative to provide support to clients before, during, and after their trips. The ideal candidate will be organized, detail-oriented, and passionate about travel while assisting customers with their inquiries and travel-related issues. This 100% remote work-from-home position offers flexibility and growth opportunities within the travel industry, alongside access to industry-related perks and discounts.