Remote Travel Support & Experience Advisor

Destinytravel; Birmingham; Remote; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Remote role with flexible scheduling

Training and onboarding support

Travel-related perks and learning opportunities

Job summary

A travel services company is looking for a Remote Travel Support Associate to assist clients with their travel journey. Responsibilities include responding to inquiries, assisting with documentation, and managing itinerary changes. Ideal candidates will possess strong customer service and communication skills, along with an interest in the travel industry. This remote position offers flexible scheduling and includes training and onboarding support.

Qualifications

• Strong customer service and communication skills are essential.
• Ability to manage multiple requests efficiently.
• Attention to detail and organizational skills required.

Responsibilities

• Respond to travel-related inquiries promptly.
• Assist with documentation and entry requirements.
• Support itinerary changes and confirmations.
• Monitor upcoming trips and follow up as needed.
• Resolve concerns with empathy and professionalism.

Skills

Strong customer service skills

Strong communication skills

Detail-oriented

Organized

Ability to manage multiple requests

Comfortable with online systems

Interest in the travel industry

Job description

A travel services company is looking for a Remote Travel Support Associate to assist clients with their travel journey. Responsibilities include responding to inquiries, assisting with documentation, and managing itinerary changes. Ideal candidates will possess strong customer service and communication skills, along with an interest in the travel industry. This remote position offers flexible scheduling and includes training and onboarding support.