Remote Travel Experience Specialist

School Result; Leeds; Remote; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Remote work with flexible scheduling

Access to exclusive travel perks

Professional growth opportunities

Supportive team culture

Job summary

A travel services company is seeking an Experience Support Specialist to assist travelers with vacation plans, modifications, and provide guidance. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for travel. This role offers remote work flexibility and opportunities for professional growth in the travel industry, making it an attractive option for those dedicated to customer service.

Qualifications

• Customer service experience is valued but not essential.
• Eager to learn new systems and tools.

Responsibilities

• Communicate with clients via email, calls, and messaging platforms.
• Support itinerary modifications, cancellations, and special requests.
• Share accurate information about destinations and travel requirements.
• Review travel details and follow up to ensure customer satisfaction.
• Address client concerns with empathy.

Skills

Strong communication skills (written and verbal)

Highly organized

Detail-oriented

Passion for travel

Job description

A travel services company is seeking an Experience Support Specialist to assist travelers with vacation plans, modifications, and provide guidance. The ideal candidate will have strong communication skills, be detail-oriented, and have a passion for travel. This role offers remote work flexibility and opportunities for professional growth in the travel industry, making it an attractive option for those dedicated to customer service.