Remote Travel Services Coordinator

Getaway Travel Agency; Glasgow; Remote; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Travel perks

Insider discounts

Continuous training

Job summary

A leading travel services agency seeks a Remote Travel Services Coordinator to guide travelers from planning to trip completion. You will engage with clients via email and phone, assist with bookings, provide information on travel requirements, collect feedback, and resolve issues smoothly. This role offers flexible hours, travel perks, and a supportive environment for growth within a community passionate about travel. Join us in creating unforgettable journeys worldwide.

Qualifications

• Previous experience in customer service or travel coordination is a plus.
• Ability to engage with clients across various communication channels.
• Strong problem-solving skills and attention to detail.

Responsibilities

• Engage with clients professionally across email, phone, and messaging.
• Assist with booking updates and cancellations.
• Provide accurate information on travel requirements and processes.
• Confirm travel plans with clients and collect post-trip feedback.
• Address concerns empathetically to ensure satisfaction.

Skills

Customer service

Communication

Problem solving

Flexibility

Job description

Glasgow, United Kingdom Customer Representative

About the job Remote Travel Services Coordinator

About the Role
As a Remote Travel Services Coordinator, you’ll play a key role in guiding travelers through every step of their journey—from the excitement of planning to their return home with lasting memories. Your mission is to create smooth, stress-free experiences by providing personalized support, handling travel arrangements, answering questions, and resolving challenges with care and professionalism.

At Getaway Travel Agency USA, based in sunny Arizona, we’re passionate about delivering exceptional service and building meaningful travel experiences for clients across the country.

Key Responsibilities

Engage with clients across email, phone, and messaging channels in a prompt and professional manner.

Assist with booking updates, cancellations, and special requests.

Provide accurate information about destinations, travel requirements, and agency processes.

Confirm travel plans with clients and collect feedback post-trip to enhance their experience.

Address concerns empathetically and efficiently to ensure complete satisfaction.

Work from anywhere with flexible hours that adapt to your lifestyle.

Enjoy travel perks and insider-only discounts.

Grow professionally with continuous training and dedicated team support.

Join a community of travel enthusiasts committed to creating unforgettable journeys.