Remote Team Manager - Banking Operations

Lloyds Banking Group; City of Edinburgh; Hybride; GBP 45 000 - 50 000; Plein temps

Avantages offerts par ce poste

Pension up to 15%

Annual performance bonus

Share schemes

Discounted shopping

28 days holiday

Wellbeing initiatives

Parental leave

Résumé du poste

Lloyds Banking Group is seeking a Team Manager in Banking Operations, Edinburgh or Birmingham. The role supports the LBCM New York operational process, working UK hours (2pm–10pm) in a hybrid/remote setup and focusing on delivering excellent client service within Lending & Trade Operations.

You will develop and mentor the team, ensure compliant operations, and drive improvements across processes with CI methodologies, including emerging AI approaches.

Qualifications

• Experience developing teams and engaging colleagues.
• Strong knowledge of Lending and Trade Operations and CI methodologies.
• Familiarity with Continuous Improvement tools, including AI.

Responsabilités

• Plan, coordinate and control resources to deliver timely, accurate services.
• Mentor and appraise team members to improve knowledge and performance.
• Manage key performance metrics in line with quality, cost, and delivery targets.
• Ensure compliance with group policies and regulatory requirements.
• Identify and mitigate operational risks and implement risk mitigation plans.
• Promote CI culture and customer-focused service across Trade Services.

Connaissances

Team development

Lending & Trade

Continuous Improvement

AI tools

Description du poste

Lloyds Banking Group is seeking a Team Manager in Banking Operations, Edinburgh or Birmingham. The role supports the LBCM New York operational process, working UK hours (2pm–10pm) in a hybrid/remote setup and focusing on delivering excellent client service within Lending & Trade Operations.

You will develop and mentor the team, ensure compliant operations, and drive improvements across processes with CI methodologies, including emerging AI approaches.