Remote Solutions Engineer & Sales Consultant

Elsevier; City Of London; Remote; GBP 71,000 - 138,000; Full time

Benefits offered by this job

Country-specific benefits

Job summary

Elsevier is seeking a Solution Engineer/Sales Consultant to grow software opportunities with Account Managers, using in-depth needs analysis to craft tailored technical demos and value stories.

You will participate in pre-sales, tender responses, and post-sales handoffs, aligning with Product and Marketing on capabilities and roadmaps to deliver customer success.

The role requires a bachelor’s degree in CS/IS or related, +5 years in SaaS sales/pre-sales, strong communication, and English fluency.

Qualifications

• Bachelor’s degree in computer science, Software Engineering or Management Information Systems or similar field
• 5+ years of sales experience as a Solution Engineer/Pre-Sales Consultant or similar
• SaaS / Software as a Service experience is a plus
• Publishing expertise, experience with publishing systems and workflows is a plus
• Ability to present ideas in a clean, user-friendly way
• Great communication skills
• Exceptional relationship building skills
• Experienced in working in an international matrixed organisation is a plus
• Fluent in English
• Extensive experience with selling, servicing, implementing software systems
• Proven experience in complex solution-sales approach - “consultative selling”
• Excellent analytical skills, attention to detail
• Excellent software demonstration and presentation skills
• Ability to create big-picture software solutions.

Responsibilities

• Pre-sale: Prepares persona-tailored in-depth presentations and technical demos, informed by their in-depth needs analysis with the customer.
• Sales: Review opportunity and account information in CRM to meet with Account Manager - Solutions and prepare for demo/technical discussion.
• Post-sales: Gathers insights from customer, Customer Success and Account Manager – Solutions on demo and value story and engages with Implementation Manager to ensure successful hand-off.
• Drive tender process - Understanding of tender requirements, lead technical tender requirements and responses, close cooperation with tender team on tender write-ups.
• Design solution and overall proposal to meet client needs and realize success & satisfaction - Perform the more technical parts of the sales process and design to the client’s needs and promised functionality of the solution.
• Provide support during implementation and post-installation – Ensure translation of client needs via handover to the implementation team & customer success manager.

Job description

Elsevier is seeking a Solution Engineer/Sales Consultant to grow software opportunities with Account Managers, using in-depth needs analysis to craft tailored technical demos and value stories.

You will participate in pre-sales, tender responses, and post-sales handoffs, aligning with Product and Marketing on capabilities and roadmaps to deliver customer success.

The role requires a bachelor’s degree in CS/IS or related, +5 years in SaaS sales/pre-sales, strong communication, and English fluency.