Remote Senior Telecoms Business Systems Analyst

Placements24; Southampton; Remote; GBP 27,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Remote work

Insurance (medical, dental, vision)

Retirement plan

Professional development

Paid leave

Career advancement

Job summary

Placements24 seeks a Senior Business Systems Analyst to enhance operational efficiency and strategic capabilities within the telecommunications sector. You will bridge business needs with technology, analyzing processes, gathering requirements, and turning them into detailed specifications for IT systems.

You will collaborate with stakeholders across departments to drive improvements, design workflows, and support testing and deployment of new solutions, contributing to measurable business value.

Qualifications

• Bachelor's degree in a relevant field (Business Administration / IT / CS).
• 5+ years as a Business Systems Analyst, preferably in telecom or similar.
• Experience in requirements gathering, analysis and documentation.
• Familiarity with BPM and system analysis techniques.

Responsibilities

• Analyze business operations and identify opportunities for process improvement and system enhancement.
• Gather, document, and manage business requirements from stakeholders.
• Translate business requirements into functional and technical specifications for IT solutions.
• Facilitate communication between business users and IT development teams.
• Design and document workflows, use cases, and data models.
• Support testing and implementation of new systems and functionalities.
• Conduct user acceptance testing (UAT) and provide training to end-users.
• Monitor system performance and identify areas for optimization.
• Develop reports and dashboards to track key business metrics.
• Stay informed about industry best practices and emerging technologies relevant to telecommunications business systems.

Skills

Business analysis

Stakeholder communication

Agile

Documentation

Education

Bachelor's degree

Tools

Jira

Confluence

Visio

Job description

Placements24 seeks a Senior Business Systems Analyst to enhance operational efficiency and strategic capabilities within the telecommunications sector. You will bridge business needs with technology, analyzing processes, gathering requirements, and turning them into detailed specifications for IT systems.

You will collaborate with stakeholders across departments to drive improvements, design workflows, and support testing and deployment of new solutions, contributing to measurable business value.