Remote Senior Business Analyst — eCommerce Transformation Lead

Synapri; United Kingdom; Remote; GBP 83,000 - 120,000; Part time

Job summary

Synapri is partnering with a global software company undergoing an ecommerce transformation to grow self-serve and ecommerce-enabled sales. We are seeking a Senior Business Analyst on a contract basis, remote in the UK, for an initial 6-month engagement.

You will translate objectives into clear requirements, work with cross-functional teams, and help define solutions from discovery through to launch. The role emphasizes documenting complex needs and enabling smooth MVP delivery.

Qualifications

• 5+ years' experience as a Business Analyst in ecommerce, SaaS, subscriptions or digital transformation.
• Proven ability to gather and document requirements for complex, cross-functional projects.
• Knowledge of ecommerce and subscription journeys and systems.

Responsibilities

• Lead discovery sessions and requirements workshops.
• Translate business needs into requirements, process maps, user stories and acceptance criteria.
• Define ecommerce business rules for products, pricing, payments and subscriptions.
• Identify risks and gaps before development.
• Support MVP definition, UAT and launch readiness.
• Ensure solutions meet agreed requirements, and develop reusable processes.

Skills

Business analysis

Requirements gathering

Stakeholder management

Cross-functional collaboration

Workshop facilitation

Tools

Salesforce

NetSuite

Job description

Synapri is partnering with a global software company undergoing an ecommerce transformation to grow self-serve and ecommerce-enabled sales. We are seeking a Senior Business Analyst on a contract basis, remote in the UK, for an initial 6-month engagement.

You will translate objectives into clear requirements, work with cross-functional teams, and help define solutions from discovery through to launch. The role emphasizes documenting complex needs and enabling smooth MVP delivery.