Remote Regional Operations Lead: Drive KPI Performance

Jones Lang LaSalle Incorporated; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated in the United Kingdom seeks a Regional Operations Manager to support the Divisional Director and drive operational excellence across KPI targets, financials, and compliance. You will be hands-on with service delivery to enhance client and employee satisfaction.

You will lead on energy/sustainability issues, audits, and data-driven decision making, coaching a team to achieve regional KPIs and maintain high service levels.

Qualifications

• Educated to degree standard or minimum 5 years relevant experience.
• Knowledge of Mechanical and Electrical engineering maintenance sector.
• Proven track record of managing performance to set of KPIs within a region business unit.
• Knowledge of logistical and operational planning.
• Experience of driving change and organisational transformation.
• Industry relevant qualifications; NEBOSH or IOSH Managing Safely desirable.
• Proven Facilities Management experience at a similar level with extensive customer service experience.
• Competent working knowledge of MS Word, Excel, Outlook.

Responsibilities

• Leverage existing IT platforms and reporting to aid productivity, efficiency and performance.
• Promote and ensure Health, Safety and Environmental policies compliance.
• Ensure inspections and maintenance programmes meet KPI targets.
• Maintain standard operating procedures across the regional unit.
• Manage P&L and commercial matters for the region.

Skills

Facilities management

Leadership

KPI management

Change management

Stakeholder management

Education

Bachelor’s degree or 5+ years relevant experience

Tools

MS Office

Job description

Jones Lang LaSalle Incorporated in the United Kingdom seeks a Regional Operations Manager to support the Divisional Director and drive operational excellence across KPI targets, financials, and compliance. You will be hands-on with service delivery to enhance client and employee satisfaction.

You will lead on energy/sustainability issues, audits, and data-driven decision making, coaching a team to achieve regional KPIs and maintain high service levels.