Remote Records Admin – Closed Accounts

Hrstalentsolutions; Rotherham; Remote; GBP 48,000 - 52,000; Full time

Job summary

Hrstalentsolutions is seeking a Records Administration Assistant for remote work handling closed account files. The role focuses on careful filing, status updates, and adherence to retention rules, not on deciding closures.

Ideal for candidates with customer service familiarity and strong attention to detail. The position is offered with a full-time or part-time annual salary (£47,775–£51,675 for 37.5 hours, pro rata for part-time) and remote work.

Qualifications

• The employer can train someone with little or no records experience.
• Prior customer service experience is useful because account histories have a real person behind them, but it is not essential.
• The role may be performed from a home office with a private place to view sensitive records and reliable internet access.

Responsibilities

• Review approved closures and compare provided details with account records.
• Locate the correct online account and confirm items listed in instructions are present.
• Ensure proper filing according to employer’s naming rules and store documents in authorised locations.
• Distinguish between completed and pending actions and maintain clear status notes.
• Coordinate with colleagues and follow approved closure processes and retention rules.

Job description

Hrstalentsolutions is seeking a Records Administration Assistant for remote work handling closed account files. The role focuses on careful filing, status updates, and adherence to retention rules, not on deciding closures.

Ideal for candidates with customer service familiarity and strong attention to detail. The position is offered with a full-time or part-time annual salary (£47,775–£51,675 for 37.5 hours, pro rata for part-time) and remote work.