Remote Quality Assurance Leader - ISO 9001 & Improvement

Principal People Recruitment; Manchester; Remote; GBP 54,000 - 66,000; Full time

Job summary

Principal People Recruitment is partnering with a growing national organisation to hire a Quality Assurance Manager. The role offers autonomy, senior exposure, and the chance to shape quality standards across UK units, reporting to the Chief Operating Officer and guiding a small team.

You will lead QA activities, audit programmes (ISO 9001), drive process improvements, and collaborate with senior stakeholders to optimise performance.

Qualifications

• Experience in Quality Assurance, Quality Management or Business Improvement.
• Strong knowledge of ISO 9001 management systems.
• Ability to improve systems, processes and operational performance.
• Good communication and influencing skills with senior stakeholders.

Responsibilities

• Lead and develop quality assurance activities across multiple business units and locations throughout the UK.
• Review and improve quality management systems, policies and processes to drive consistency and efficiency.
• Collaborate with COO and senior leadership to identify and deliver business improvement initiatives.
• Oversee internal and external auditing programmes, including ISO 9001 and industry standards.
• Manage and develop an existing team of three, supporting their development.
• Build relationships with operational teams to improve processes and performance.
• Monitor quality performance, drive corrective actions, and report to senior management.

Skills

Quality Assurance

Quality Management

Business Improvement

ISO 9001 experience

Education

ISO 9001 Lead Auditor qualification (preferred)

Job description

Principal People Recruitment is partnering with a growing national organisation to hire a Quality Assurance Manager. The role offers autonomy, senior exposure, and the chance to shape quality standards across UK units, reporting to the Chief Operating Officer and guiding a small team.

You will lead QA activities, audit programmes (ISO 9001), drive process improvements, and collaborate with senior stakeholders to optimise performance.