Quality Assurance Lead – ISO 9001 & QMS Excellence

Insignis Talent; England; On-site; GBP 55,000; Full time

Job summary

A leading recruitment firm in Greenwich, London is seeking an experienced Quality Assurance Engineer to maintain the Quality Management System (QMS). You will lead internal and external audits, manage corrective actions, and promote continuous improvement within the team. The ideal candidate has solid experience in quality assurance, a strong understanding of ISO9001 standards, and excellent communication skills. This permanent role offers a salary of £55,000 plus bonus and additional benefits.

Qualifications

• Solid experience in a Quality role within a multidisciplinary or regulated environment.
• Strong understanding of ISO9001 and quality systems.
• Excellent communication skills with the ability to influence and engage stakeholders.
• Proactive and collaborative approach to problem solving.
• Experienced in audit delivery and managing corrective actions.
• Lead Auditor ISO9001.
• Six Sigma Black Belt or equivalent continuous improvement training.
• Experience using SAP, JIRA, and investigation tools.
• Knowledge of Cost of Poor Quality (CoPQ) metrics.

Responsibilities

• Lead the upkeep and development of the site’s QMS in line with ISO9001/TL9000.
• Develop, manage and deliver the internal audit programme using a risk-based approach.
• Facilitate and support external audits.
• Lead RCA investigations using 8D, 5 Whys and Ishikawa methodologies.
• Drive the business through a major QMS recertification initiative.
• Lead annual Management Reviews in collaboration with all Process Owners.
• Track audit findings and lead weekly meetings to ensure timely resolution.
• Manage controlled documents and ensure timely updates and reviews.

Skills

Solid experience in a Quality role

Strong understanding of ISO9001

Excellent communication skills

Proactive and collaborative problem solving

Experienced in audit delivery

Lead Auditor ISO9001

Six Sigma Black Belt

Experience using SAP

Experience using JIRA

Knowledge of Cost of Poor Quality (CoPQ)

Tools

SAP

JIRA

Job description

A leading recruitment firm in Greenwich, London is seeking an experienced Quality Assurance Engineer to maintain the Quality Management System (QMS). You will lead internal and external audits, manage corrective actions, and promote continuous improvement within the team. The ideal candidate has solid experience in quality assurance, a strong understanding of ISO9001 standards, and excellent communication skills. This permanent role offers a salary of £55,000 plus bonus and additional benefits.