Remote Property Specialist: Landlord Support & Growth

Connections The Recruitment Specialists; Manchester; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Westfield Health

Hybrid work pattern (4 days from home)

Annual leave 25–27 days, increasing

12-month fixed-term contract

12-week structured training

Job summary

Connections The Recruitment Specialists is seeking a Property Specialist to support landlords across the UK. You'll be the first contact via phone, email, live chat, video calls and forums, giving clear, accurate guidance. The role offers flexible working, a 12-week training programme, and excellent employee benefits.

The starting salary is £28,135 per annum. 4 days from home per week with a central office on the 5th day, 25–27 days annual leave, Westfield Health, and a 12-month fixed-term

Qualifications

• Experience in customer support or property/housing is advantageous.
• Strong communication and problem-solving skills.
• Ability to log and track interactions across channels.

Responsibilities

• Act as first point of contact for landlords via multiple channels.
• Log and maintain all interactions accurately.
• Meet KPIs for response times and satisfaction scores.
• Signpost landlords to additional resources or training.
• Assist with queries on property management and tenancy processes.

Skills

Communication skills

Customer support

Multi-channel support

Tools

Live chat tools

Email

Video calls

Job description

Connections The Recruitment Specialists is seeking a Property Specialist to support landlords across the UK. You'll be the first contact via phone, email, live chat, video calls and forums, giving clear, accurate guidance. The role offers flexible working, a 12-week training programme, and excellent employee benefits.

The starting salary is £28,135 per annum. 4 days from home per week with a central office on the 5th day, 25–27 days annual leave, Westfield Health, and a 12-month fixed-term