Property Management Coordinator

Confidential; Greater London; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Superb training programme

ASAP start

1 day a week WFH after training

Hybrid working after training

Beautiful City of London offices

Great company benefits

Job summary

Confidential is seeking a Property Management Administrator to be the friendly first point of contact for tenants and applicants. You will support lettings and property management teams, handle calls and emails, and ensure smooth operations.

The role focuses on excellent communication, organisational skills, and teamwork, with a training period and hybrid work once trained.

Qualifications

• Experience in admin, customer service, or property management.
• Strong communication and interpersonal skills.
• Confidence speaking on the phone and via email.

Responsibilities

• Answer calls and emails professionally.
• Log maintenance requests and ensure nothing is missed.
• Book inspections, surveys, and move-outs.
• Schedule viewings and qualify applicants.
• Keep processes running smoothly.

Skills

Admin experience

Customer service

Property experience

Tools

CRM systems

Scheduling software

Job description

- Superb training programme
- ASAP start
- 1 day a week WFH after training & amazing benefits

Service Centre Agent

Customer-Focused Organised People-Powered

Love being the person who keeps the wheels turning? Solving problems, supporting a team, and making people's lives easier? We've got the perfect role for you.

Due to an internal promotion, a growing, modern residential property company is looking for a Property Management Administrator - the friendly, efficient first point of contact for tenants and applicants, and the powerhouse behind the scenes for the lettings and property management teams.

This is a heavily customer focused role communicating with clients over the phone and via email correspondence so excellent communication skills and interpersonal skills and confidence speaking over the phone is essential.

Salary: £30,000 - £35,000
Working Hours: Mon - Fri 9am - 6pm.
- Flexible work schedule - ability to work from home 1 day a week after training.

What you'll be doing:

• - Answering calls & emails like a pro
• - Logging maintenance requests and making sure nothing gets missed
• - Booking inspections, surveys, and move-outs
• - Scheduling viewings & qualifying applicants
• - Keeping processes running like clockwork

You'll smash it if you:

• - Have admin, customer service, or property experience (bonus if you have all three)
• - Communicate clearly, stay calm, and stay kind
• - Can multitask without breaking a sweat
• - Bring team spirit and a \"let's do this\" mindset

Why join us?

• - Friendly, down-to-earth team
• - Great company benefits
• - Hybrid working after training period
• - Beautiful City of London offices
• - Real opportunity to grow your career

If you're organised, people-focused, and ready to make an impact and want to work in a sociable and friendly environment, in lovely offices with a company that genuinely invests in you - we want to hear from you.