Remote Property Administrator - Residential Management

Abbatt Group; Greenhithe; Remote; GBP 25,000 - 31,000; Full time

Job summary

Abbatt Group is seeking an organised Property Administrator to support the Development Manager with day-to-day management of residential properties. This role offers remote working and involves responding to resident enquiries, coordinating contractors and maintaining records.

You will liaise with residents and contractors, handle service charge administration, support health and safety compliance, and contribute to efficient property management while working independently.

Qualifications

• Previous experience in administration, property management, housing, facilities management or customer service is desirable.
• Excellent communication and organisational skills.
• Strong attention to detail and ability to manage multiple priorities.
• Good knowledge of Microsoft Outlook, Word and Excel.
• Professional, approachable and customer-focused manner.
• Ability to work independently and manage tasks remotely.
• Confident dealing with residents and contractors.

Responsibilities

• Respond to resident enquiries and ensure queries are recorded and followed up.
• Provide administrative support to the Development Manager.
• Prepare letters, emails, notices, reports and meeting documents.
• Liaise with contractors regarding planned and reactive maintenance.
• Raise and monitor works orders and follow up outstanding works.
• Assist with invoice and service charge administration.
• Maintain accurate property, resident, contractor and compliance records.
• Assist with resident and contractor meetings and follow-up actions.
• Support Health & Safety and statutory compliance administration.
• Assist with complaints and ensure actions are progressed within agreed timescales.
• Provide general administrative and property management support.

Skills

Administration

Property management

Customer service

Communication

Organisation

Remote work

Microsoft Outlook

Microsoft Word

Microsoft Excel

Attention to detail

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Abbatt Group is seeking an organised Property Administrator to support the Development Manager with day-to-day management of residential properties. This role offers remote working and involves responding to resident enquiries, coordinating contractors and maintaining records.

You will liaise with residents and contractors, handle service charge administration, support health and safety compliance, and contribute to efficient property management while working independently.