Remote Product Reliability Engineer — AI-Driven, Scalable SaaS

Pinpoint; Greater London; On-site; GBP 60,000 - 70,000; Full time

Benefits offered by this job

Comprehensive healthcare

Unlimited holidays

Mental health support

Retirement contributions

Learning budget

Equity with real upside

Job summary

Pinpoint, based in the UK, is seeking a Product Reliability Engineer to manage the full lifecycle of issues and build internal tooling for teams. You will engage in triage, diagnosis, and solution implementation while leveraging AI to optimize performance.

This role requires experience in Ruby on Rails and React with TypeScript, and involves significant proactive problem-solving. We offer competitive compensation, remote work flexibility, and a supportive environment for professional growth.

Qualifications

• 3+ years building production web applications full stack.
• Experience with Ruby on Rails and React with TypeScript.
• Proven ability to own production issues end to end.

Responsibilities

• Own the full lifecycle of issues: triage, diagnose, fix, and prevent.
• Build internal tooling for self-sufficiency of teams.
• Create feedback mechanisms for product squads.

Skills

Ruby on Rails

React with TypeScript

Production web applications

AI integration

Strong communication

Job description

Pinpoint, based in the UK, is seeking a Product Reliability Engineer to manage the full lifecycle of issues and build internal tooling for teams. You will engage in triage, diagnosis, and solution implementation while leveraging AI to optimize performance.

This role requires experience in Ruby on Rails and React with TypeScript, and involves significant proactive problem-solving. We offer competitive compensation, remote work flexibility, and a supportive environment for professional growth.