Remote Probate Sales Consultant - Compassionate Guidance

Co-op; Cardiff; On-site; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Annual bonus based on performance

28 days holiday (rising to 32 with service)

Pension with up to 10% employer contributions

30% discount on Co-op products

Virtual healthcare including GP appointments

Cycle-to-work scheme

Job summary

Co-op is seeking a Sales Consultant in Cardiff to join their Probate Sales team. This role involves helping clients navigate sensitive topics with empathy via phone and video. Candidates should have experience in consultative sales, a desire to learn, and clear communication skills. The position offers a base salary of £29,000 to £34,000, uncapped bonuses, and numerous benefits including a pension scheme, healthcare access, and a commitment to diversity and inclusion.

Qualifications

• Experience in consultative sales or a customer-focused role.
• Ability to discuss sensitive topics with empathy and care.
• Willingness to learn and develop new skills.

Responsibilities

• Have thoughtful, respectful conversations with clients by phone and video.
• Understand clients' circumstances and what matters most to them.
• Explain probate and estate administration services clearly.

Skills

Consultative sales experience

Empathy and care

Clear communication

Motivation to do a good job

Job description

Co-op is seeking a Sales Consultant in Cardiff to join their Probate Sales team. This role involves helping clients navigate sensitive topics with empathy via phone and video. Candidates should have experience in consultative sales, a desire to learn, and clear communication skills. The position offers a base salary of £29,000 to £34,000, uncapped bonuses, and numerous benefits including a pension scheme, healthcare access, and a commitment to diversity and inclusion.