Remote Practice Architect — Capability Development

Palo Alto Networks, Inc.; Greater London; On-site; GBP 90,000 - 150,000; Full time

Job summary

Palo Alto Networks is seeking a Practice Architect – Capability Development to advance technical and delivery capabilities across Cortex & Cloud across Professional Services, Customer Success and partners. You will shape enablement programs, coach consultants, and drive readiness for AI, automation and new services.

The role emphasizes cross-functional collaboration, learning assets, and strategic partner coaching within a remote/hybrid setup. Strong leadership and communication are essential.

Qualifications

• Extensive experience delivering enterprise security solutions within Professional Services.
• Deep expertise across Cortex technologies (XSIAM, XSOAR, Cortex XDR) and/or Cortex/Prisma Cloud.
• Demonstrated experience mentoring, coaching, and developing technical professionals.
• Experience designing and delivering technical learning programs, workshops, labs, or capability development initiatives.
• Strong customer facing consulting experience with the ability to coach through real-world engagements.
• Excellent communication, facilitation, presentation, and influencing skills.
• Proven ability to work effectively across cross-functional organizations without direct authority.
• Experience collaborating with Professional Services, Customer Success, Product Management, Engineering, Sales, and partner organizations.

Responsibilities

• Develop and execute the capability development strategy and enablement programs for Professional Services, Customer Success, and strategic delivery partners across the Cortex & Cloud portfolio.
• Build scalable programs that continuously improve technical proficiency, delivery consistency, consultant readiness, and adoption of COE methodologies.
• Drive organizational readiness for new products, AI capabilities, automation initiatives, and service offerings.
• Establish long-term capability roadmaps aligned with business priorities and evolving customer needs.
• Deliver hands-on technical enablement sessions, including workshops, labs, and real-world deployment scenarios.
• Mentor consultants during customer engagements and identify opportunities to improve effectiveness.

Skills

Enterprise security

Mentoring & coaching

Cross-functional collaboration

Technical leadership

Tools

Cortex XSIAM

Cortex XSOAR

Cortex XDR

Prisma Cloud

Job description

Palo Alto Networks is seeking a Practice Architect – Capability Development to advance technical and delivery capabilities across Cortex & Cloud across Professional Services, Customer Success and partners. You will shape enablement programs, coach consultants, and drive readiness for AI, automation and new services.

The role emphasizes cross-functional collaboration, learning assets, and strategic partner coaching within a remote/hybrid setup. Strong leadership and communication are essential.