Remote Patient Experience Coordinator

School Result; United Kingdom; Remote; GBP 26,550 - 32,450; Full time

Benefits offered by this job

25 days holiday (increasing with service)

5% matched pension scheme

Cycle-to-work scheme

Opportunities for professional development

Job summary

A leading digital health company in the UK is looking for a Patient Engagement Co-ordinator to support patients navigating healthcare processes. This remote full-time role emphasizes exceptional communication and empathy. Responsibilities include onboarding, follow-ups, and maintaining health records. The company offers a competitive salary of £29,500 and benefits like 25 days holiday and a pension scheme.

Qualifications

• Minimum 2 years of work experience in a relevant field.
• Ability to manage patient queries while supporting clinical teams.
• Understanding of regulated industries and compliance requirements.

Responsibilities

• Onboard new patients and guide them through clinic and pharmacy processes.
• Conduct outreach to obtain patient feedback.
• Maintain accurate electronic health records.

Skills

Excellent communication and interpersonal skills

Strong attention to detail

High IT proficiency

Ability to work under pressure

Empathy

Job description

A leading digital health company in the UK is looking for a Patient Engagement Co-ordinator to support patients navigating healthcare processes. This remote full-time role emphasizes exceptional communication and empathy. Responsibilities include onboarding, follow-ups, and maintaining health records. The company offers a competitive salary of £29,500 and benefits like 25 days holiday and a pension scheme.