Remote Patient Support Specialist — Healthtech

Doccla; Greater London; Remote; GBP 25,200 - 30,800; Full time

Benefits offered by this job

Remote working stipend of £200

25 days annual leave + bank holidays

Private health insurance

Employee stock options

Job summary

A leading telehealth company in the UK is looking for a Patient Support Agent to provide patient and clinician support, handle queries, and ensure data confidentiality. The ideal candidate should have excellent communication skills, be a reliable team player, and be willing to work full-time with flexible hours. This role is a fixed-term contract for 6 months with potential for extension, offering a salary of £28,000 pro-rata and multiple benefits including stock options and flexible remote work.

Qualifications

• Previous healthcare experience preferred but not essential.
• Full‑time availability, working 5 days per week including weekends.
• Capable of learning new systems and software.

Responsibilities

• Provide support and help resolve queries for patients and clinicians.
• Securely handle confidential patient data in a regulated environment.
• Mentor and coach new joiners to the team.

Skills

Excellent verbal and written communication skills

Collaborative team player

Proficient in operating computer systems

Tools

CRM/ticketing system

Job description

A leading telehealth company in the UK is looking for a Patient Support Agent to provide patient and clinician support, handle queries, and ensure data confidentiality. The ideal candidate should have excellent communication skills, be a reliable team player, and be willing to work full-time with flexible hours. This role is a fixed-term contract for 6 months with potential for extension, offering a salary of £28,000 pro-rata and multiple benefits including stock options and flexible remote work.