Remote Motor Claims Leader - Data-Driven Settlements

INSHUR; Brighton; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

INSHUR, the embedded insurance leader, seeks a Claims Handler to own a diverse portfolio of third-party motor claims in a tech-enabled setting. You will manage the claim lifecycle from notification to settlement with a strong emphasis on fairness and speed.

Based in Brighton with a remote-friendly model, you’ll decide liability, negotiate outcomes, and collaborate across teams to improve claims performance and customer experience.

Qualifications

• Motor Claims Handling experience with exposure to personal injury and strong technical claims judgement.
• Confident decision-maker and effective negotiator in a fast-paced environment.
• Enjoys working with data and technology to innovate and challenge legacy processes.
• Demonstrates accountability with a solution-focused mindset and quick action.
• Passionate about delivering exceptional customer outcomes while maintaining commercial performance.

Responsibilities

• Manage end-to-end third-party motor claims from first notification to settlement.
• Make sound liability decisions and drive claims to confident resolutions.
• Negotiate with third parties, insurers, and legal representatives for best outcomes and costs.
• Leverage data and digital tools to influence claim outcomes and speed up processes.
• Collaborate with product, data and operations teams to identify trends and improve performance.
• Use technology to streamline workflows and enhance customer experience.

Skills

Motor claims handling

Negotiation

Data orientation

Decision making

Customer focus

Job description

INSHUR, the embedded insurance leader, seeks a Claims Handler to own a diverse portfolio of third-party motor claims in a tech-enabled setting. You will manage the claim lifecycle from notification to settlement with a strong emphasis on fairness and speed.

Based in Brighton with a remote-friendly model, you’ll decide liability, negotiate outcomes, and collaborate across teams to improve claims performance and customer experience.