Remote Money Advice & Debt Caseworker - Trainee Friendly

VONNE (Voluntary Organisations' Network North East); Gateshead; On-site; GBP 27,000 - 28,000; Full time

Job summary

VONNE (Voluntary Organisations' Network North East) is seeking a Money Advice/Debt Caseworker to help people improve their financial wellbeing across Tyne and Wear. We are open to trainees and those with transferable skills.

The role involves guiding clients on social welfare rights, managing casework, and delivering services through remote channels and in-person at designated venues. Applicants with debt advice experience or transferable skills are encouraged to apply.

Qualifications

• Experience in debt advice or transferable skills for trainees.
• Ability to guide clients on social welfare rights.
• Capacity to work across remote and in-person venues.

Responsibilities

• Provide guidance on social welfare rights and manage casework.
• Deliver services through remote options and in-person at venues.
• Work closely with clients to improve financial wellbeing.

Skills

Debt advice experience

Communication skills

Casework management

Job description

VONNE (Voluntary Organisations' Network North East) is seeking a Money Advice/Debt Caseworker to help people improve their financial wellbeing across Tyne and Wear. We are open to trainees and those with transferable skills.

The role involves guiding clients on social welfare rights, managing casework, and delivering services through remote channels and in-person at designated venues. Applicants with debt advice experience or transferable skills are encouraged to apply.