Debt Advice Caseworker – Help Families Thrive (Remote)

Citizens Advice Ltd; Gateshead; Hybrid; GBP 22,000 - 32,000; Full time

Job summary

Citizens Advice Ltd in the United Kingdom is looking for a Money Advice Caseworker to help clients navigate debt and social welfare rights. You will manage casework, provide guidance, and support financial wellbeing through remote and in-person venues.

We welcome applicants with debt-advice experience or those with transferable skills for trainees; rolling recruitment means early applications are encouraged.

Qualifications

• Experience in debt advice or transferable skills for trainees.
• Strong communication and casework skills.
• Ability to work remotely and in-person venues.

Responsibilities

• Provide guidance on social welfare rights.
• Manage casework and client interactions.
• Deliver services via remote options and in-person venues.

Skills

Debt advice

Transferable skills

Customer service

Job description

Citizens Advice Ltd in the United Kingdom is looking for a Money Advice Caseworker to help clients navigate debt and social welfare rights. You will manage casework, provide guidance, and support financial wellbeing through remote and in-person venues.

We welcome applicants with debt-advice experience or those with transferable skills for trainees; rolling recruitment means early applications are encouraged.