Remote Marketing Operations Lead

SocialsGroup; United Kingdom; Remote; GBP 67,000 - 84,000; Full time

Job summary

SocialsGroup in the United Kingdom is looking for a Marketing Operations professional to join as an executive partner to the Creative Director. You will own the month, ensure quality, and maintain client trust from brief to delivery.

You will manage client communications in our voice, check every link and flow end-to-end, and ensure all work sits in Slate as the single source of truth. This is a fast-moving, remote, UK-hours role with a strong emphasis on detail and reliability.

Qualifications

• Two to four years in marketing operations or agency delivery.
• Comfortable being the client's main point of contact.
• Attention to detail; verify links, tests and outputs before client review.
• Comfort with AI in day to day marketing work (drafting, research, checks).
• Organised and able to juggle several clients with visible work in the system.

Responsibilities

• Be the last check before a client sees anything: cuts, captions, covers, links, automations, dates.
• Own a portfolio of clients day to day: the relationship, the month ahead, and the experience of working with us.
• Run the content schedule across that portfolio: pieces prepped, covers chosen, dates set, nothing going out unchecked or late.
• Turn what a client asks for into a brief the creative team can build from without back-and-forth.
• Review and approve editor cuts with actionable feedback.
• Run monthly check-in calls with clients and know what should change next month.
• Keep client automations accurate and tested in Slate.
• Support the Creative Director so her time goes on creative and shoots.
• Escalate blockers within 30 minutes with what you have ruled out.
• Close each day with what shipped, what is verified, and tomorrow's priority.
• Keep everything in Slate as the single source of truth.

Skills

Marketing operations

Account management

Social media management

Tools

Slate

ManyChat

Buffer

Frame.io

Meta Business Suite

Claude AI

Job description

SocialsGroup in the United Kingdom is looking for a Marketing Operations professional to join as an executive partner to the Creative Director. You will own the month, ensure quality, and maintain client trust from brief to delivery.

You will manage client communications in our voice, check every link and flow end-to-end, and ensure all work sits in Slate as the single source of truth. This is a fast-moving, remote, UK-hours role with a strong emphasis on detail and reliability.