Remote Loss Adjuster

Davies; Bristol; Remote; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Remote Property Loss Adjuster to manage a diverse range of claims in Bristol. This role offers the opportunity to work within a dynamic and supportive remote team, where each day presents new challenges and rewards. You will be responsible for overseeing claims, ensuring compliance with standards, and building strong relationships with clients. With a focus on professional development, the company provides numerous training opportunities and benefits that promote both personal and professional growth. If you thrive in a fast-paced environment and are eager to make a difference, this role is perfect for you.

Benefits

Leadership training programme

Funding for professional qualifications

Flexible working options

25 days holiday

Pension contribution

Wellbeing centre access

Employee Resource Groups

Cycle to Work Scheme

Enhanced maternity and paternity pay

Discounts with UK retailers

Qualifications

• High level of experience as a Property Loss Adjuster is essential.
• Recognised professional qualifications at diploma level are preferred.

Responsibilities

• Manage a diverse caseload of claims with varying complexities.
• Ensure compliance with SLAs and maintain audit standards.

Skills

Property Loss Adjusting

Claims Management

Fraud Identification

Client Relationship Management

Workload Management

Education

Diploma level qualification

Job description

Remote Loss Adjuster

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Bristol

Description

Remote Property Loss Adjuster in the Bristol area needed

As our next remote Property Loss Adjuster, you will handle a range of claims of varying complexity and value and you will enjoy working to a broad and busy caseload. You will also be motivated by every day being different. We are looking for someone with a strong background in both Domestic and Commercial claims as well as the appetite to operate in a remote team within a fast-paced and continually evolving environment.

What will your day look like:

1. You will work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
2. Process all invoices and approve estimates within 5 working days of receipt/agreement.
3. Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
4. Full completion of all prepared site note templates and associated documentation within set SLA’s.
5. Identify cases of possible fraud and recoveries and refer as appropriate within set SLA’s.
6. Work to ensure correct policy interpretation and validation.
7. Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA’s and formats.
8. Ensure files are up to audit standards at all times.
9. In conjunction with designated colleagues pro-actively update customers and clients where necessary in accordance with agreed client SLA’s.
10. Take responsibility for following agreed/documented procedures when dealing with problems and complaints.
11. Build good working relationships with clients and staff, internal and external to the Davies Group.

Knowledge and Abilities:

1. High level of Property Loss Adjuster experience.
2. Already hold or working towards recognised professional qualifications at a diploma level.
3. Demonstrable experience of organising and managing own workload is essential.
4. Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
5. Being prepared to work nationally on occasion with overnight stays.
6. Being prepared to work on standby on a rota and during busy times at weekends and public bank holidays.

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working; hybrid, work from home or join a collaborative office space
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan