Liability Claims Handler (Home-Based)

Aston Charles Ltd; Birmingham; Remote; GBP 32,000 - 38,000; Full time

Job summary

Join a pioneering Insurtech firm that is redefining the claims landscape with innovative technology and a client-focused approach. In this fully remote role, you will manage Liability claims and leverage your expertise to negotiate settlements while enjoying flexible working hours. This position not only offers a competitive salary but also significant opportunities for career progression as the company expands its operations. If you are self-motivated, organized, and passionate about delivering exceptional customer outcomes, this is the perfect opportunity for you.

Benefits

Flexible Working Hours

Support for Professional Qualifications

High-end Apple MacBook

Additional Screens

Qualifications

• Experience in handling Liability or Casualty claims in insurance or legal environments.
• Proven ability to negotiate claims settlements effectively.

Responsibilities

• Manage a caseload of Liability claims for various MGAs and insurers.
• Negotiate claims to settlement with support from a dedicated team.

Skills

Claims Handling

Negotiation Skills

Communication Skills

Client Focus

Task Management

Tools

Apple MacBook

Job description

Job Description

A true 'digital disrupter’, this cutting-edge Insurtech is transforming the claims landscape by challenging traditional norms and delivering excellent customer outcomes.

This 'Third Party Administrator - with a difference’ is created by insurance veterans leveraging advanced technology to solve longstanding issues in the claims industry. Financially robust, it is backed by leading VC firms and has long-term agreements with top MGAs globally.

This is a 100% remote role, provided with all necessary tools, including a high-end Apple MacBook and additional screens, within a supportive team environment.

You will manage a caseload of Liability claims for various MGAs and insurers, primarily Employer’s and Public Liability claims up to £25,000 across sectors like hospitality, manufacturing, and leisure. The role also includes some 3rd party property damage and Products Liability claims. As the sole Casualty Claims Team in this expanding business, you will influence the team's operations and future direction.

You will leverage your experience to negotiate claims to settlement, supported by cutting-edge technology and a dedicated Claims Support Team.

We invite Liability or Casualty Claims Handlers with experience in insurance companies, delegated authority claims at brokers, loss adjusters, or legal environments.

This role is fully home-based; therefore, self-motivation, organization, and excellent task management are essential. The ideal candidate is client-focused, proactive, and innovative, with strong communication, rapport-building, and empathy skills to handle diverse stakeholders and complex claims.

The Casualty Manager role offers flexible working hours around core hours (09:00-17:00), accommodating personal commitments.

The salary ranges up to approximately £38,000, negotiable based on experience, with additional benefits including support for professional qualifications. There are significant opportunities for career progression as the company continues to grow and onboard new MGAs.

Aston Charles - personalized service from industry experts

General Insurance and Financial Services RecruitmentVisit our website for more job opportunities or to learn how we can assist in your job search.