Remote IT Systems Engineer (Mac/Windows, Security)

Moneyhub Financial Technology Ltd; Greater London, West of England; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Pension 5% from day one

Private medical insurance

Dental and optical benefit

Life insurance

Holiday entitlement 25 days + bank hol

Remote working support / home office

Job summary

Moneyhub Financial Technology Ltd is seeking a highly capable IT Support Engineer for a remote-first role with occasional travel to our London or Bristol offices. You will balance routine IT operations with strategic projects, supporting a mostly macOS (65%) and Windows (35%) environment while maintaining strong security and compliance aligned with ISO27001, SOC 2, and PCI frameworks.

You will collaborate closely with the IT Manager, drive automation, and help colleagues adopt new tools,

Qualifications

• Senior IT or systems admin experience with a focus on stability and security.
• Proven macOS and Windows support across an enterprise environment.
• Experience with Google Workspace and/or Microsoft 365 administration.
• Familiarity with AI tools to boost productivity and problem solving.

Responsibilities

• End-user support across macOS and Windows, resolving complex issues and acting as escalation point.
• Systems administration and compliance tasks, including onboarding/offboarding and hardware lifecycle.
• Lead IT projects and automation initiatives to improve workflows and security.

Skills

Senior IT experience

macOS & Windows

Google Workspace / Microsoft 365

AI tools (Claude/ChatGPT)

MDM / endpoint management

Onboarding / Offboarding

IT security & compliance

Cloud & SaaS

Automation / scripting

IT projects & change

Communication

Systems-thinking

Curiosity & problem solving

Tools

JumpCloud

Mosyle

ESET

Box

Google Workspace

Microsoft 365

Job description

Moneyhub Financial Technology Ltd is seeking a highly capable IT Support Engineer for a remote-first role with occasional travel to our London or Bristol offices. You will balance routine IT operations with strategic projects, supporting a mostly macOS (65%) and Windows (35%) environment while maintaining strong security and compliance aligned with ISO27001, SOC 2, and PCI frameworks.

You will collaborate closely with the IT Manager, drive automation, and help colleagues adopt new tools,