Remote IBMi Power Systems Consultant - Managed Services

X4 Life Sciences; City Of London; Remote; GBP 65,000 - 92,000; Full time

Job summary

X4 Life Sciences is seeking an IBMi Managed Services Consultant to support IBMi / IBM Power Systems across the UK. The role is primarily remote with travel to client sites as required, and includes 7.5-hour days, on-call duties, and immediate start for an initial 3–6 month contract.

You will monitor, maintain and enhance enterprise infrastructure, respond to incidents, and collaborate with client managers and internal teams to ensure high service levels.

Qualifications

• Strong hands-on experience with IBMi / IBM Power Systems.
• Experience in a managed services, infrastructure support or technical operations environment.
• Experience supporting and monitoring enterprise infrastructure.
• Good understanding of incident management, SLAs and escalation processes.
• Experience working directly with clients and communicating technical issues clearly.
• Comfortable working within maintenance windows and an on-call environment.

Responsibilities

• Provide technical and operational support across IBMi / Power Systems environments.
• Monitor and respond to alerts across IBMi and wider datacentre infrastructure.
• Support servers, storage, backup, virtualisation and networking environments.
• Act as a primary technical contact for client incidents and service requests.
• Resolve incidents within agreed SLAs and escalation where required.
• Carry out planned maintenance, OS and firmware upgrades.
• Support disaster recovery and data restore testing.
• Maintain technical documentation, procedures and service records.
• Identify opportunities to improve monitoring, automation and managed service processes.
• Work closely with client managers and internal technical teams.

Skills

IBMi / IBM Power Systems

Managed services

Incident management

Client communication

On-call support

Tools

ServiceNow

Autotask

VMware

Microsoft 365

Job description

X4 Life Sciences is seeking an IBMi Managed Services Consultant to support IBMi / IBM Power Systems across the UK. The role is primarily remote with travel to client sites as required, and includes 7.5-hour days, on-call duties, and immediate start for an initial 3–6 month contract.

You will monitor, maintain and enhance enterprise infrastructure, respond to incidents, and collaborate with client managers and internal teams to ensure high service levels.