IBMi Power Systems MSP Consultant - Remote

X4 Technology; United Kingdom; Remote; GBP 92,000 - 129,000; Part time

Job summary

X4 Technology is seeking an experienced IBMi Managed Services Consultant to support client environments across the UK. The role is primarily remote with travel to client sites as required, and you will participate in an on-call rota to handle incidents and requests.

Key responsibilities include technical support across IBMi/Power Systems, monitoring infrastructure, and maintaining documentation while collaborating with client managers and internal teams. Immediate start for a 3–6 month contract.

Qualifications

• Strong hands-on experience with IBMi / IBM Power Systems.
• Previous experience within a managed services, infrastructure support or technical operations environment.
• Experience supporting and monitoring enterprise infrastructure.
• Good understanding of incident management, SLAs and escalation processes.
• Experience working directly with clients and communicating technical issues clearly.
• Comfortable working within maintenance windows and an on-call environment.
• VMware / virtualisation.
• Backup, replication and disaster recovery.
• Networking and firewall technologies.
• ITSM platforms such as ServiceNow or Autotask.
• Infrastructure monitoring and alerting tools.
• Microsoft 365, SharePoint or Power Automate.

Responsibilities

• Provide technical and operational support across IBMi / Power Systems environments
• Monitor and respond to alerts across IBMi and wider datacentre infrastructure
• Support servers, storage, backup, virtualisation and networking environments
• Act as a primary technical contact for client incidents and service requests
• Resolve incidents within agreed SLAs and elevate where required
• Carry out planned maintenance, OS and firmware upgrades
• Support disaster recovery and data restore testing
• Maintain technical documentation, procedures and service records
• Identify opportunities to improve monitoring, automation and managed service processes
• Work closely with client managers and internal technical teams

Skills

IBMi / IBM Power Systems

Managed services

Infrastructure monitoring

Incident management

VMware

Backup & DR

Tools

ServiceNow

Autotask

Job description

X4 Technology is seeking an experienced IBMi Managed Services Consultant to support client environments across the UK. The role is primarily remote with travel to client sites as required, and you will participate in an on-call rota to handle incidents and requests.

Key responsibilities include technical support across IBMi/Power Systems, monitoring infrastructure, and maintaining documentation while collaborating with client managers and internal teams. Immediate start for a 3–6 month contract.