IBM i / AS400 Support Engineer – Junior Infrastructure Consultant

Chapman Tate Associates; United Kingdom; Remote; GBP 40,000 - 45,000; Full time

Benefits offered by this job

100% remote within UK

Technical development and progression

Job summary

Chapman Tate Associates is seeking an IBM i / AS400 Support Engineer for a fully remote UK role. The position focuses on delivering second and third line support for IBM i, AS400, and iSeries environments within a Managed Services context, while developing expertise in MIMIX, HA/DR and VIOS-powered IBM Power infrastructure.

You will work with experienced IBM i consultants, handling system administration tasks, backups, monitoring, and technical project delivery across multiple customer

Qualifications

• Experience supporting IBM i / AS400 / iSeries environments.
• Knowledge of IBM Power Systems hardware and infrastructure.
• Experience with IBM i system administration, troubleshooting or technical support.
• Understanding of OS maintenance, system monitoring and backup procedures.
• Strong analytical and problem‑solving skills.
• Excellent communication and willingness to learn new technologies.

Responsibilities

• Provide 2nd and 3rd line technical support for IBM i, AS400 and iSeries systems.
• Monitor, maintain and troubleshoot IBM Power Systems environments.
• Perform IBM i system administration, PTF updates, patching and OS upgrades.
• Assist with MIMIX high availability, replication and disaster recovery solutions.
• Support IBM PowerVM, VIOS and virtualised IBM Power infrastructure.
• Assist with backup, recovery, BRMS and system resilience activities.
• Investigate system performance, capacity, security and infrastructure issues.
• Support infrastructure migrations, upgrades and technical improvement projects.
• Provide technical support and guidance to customers within a Managed Services environment.
• Maintain technical documentation, system reports and support procedures.

Skills

IBM i / AS400 / iSeries

MIMIX

High availability

DR (Disaster Recovery)

VIOS

PowerVM

Backup procedures

Problem solving

Customer communication

Documentation

Tools

IBM Power Systems

MIMIX

BRMS

PSS

Job description

Location: Fully Remote – UK

Job Type: Permanent, Full-Time

Specialisms: IBM i, AS400, iSeries, IBM Power Systems, MIMIX, Infrastructure Support

IBM i / AS400 Support Engineer – Fully Remote – £40k–£45k

Are you an IBM i / AS400 Support Engineer, iSeries Administrator or IBM Power Systems Engineer looking to take the next step in your career?

We are recruiting for a Junior IBM i Infrastructure Consultant to join an established IT Managed Services Provider (MSP), supporting business-critical IBM i, AS400 and IBM Power Systems environments.

This fully remote opportunity is ideal for someone with hands‑on IBM i administration or technical support experience who wants to develop specialist expertise in MIMIX, high availability (HA), disaster recovery (DR), IBM Power Systems and VIOS virtualisation.

Working alongside experienced IBM i consultants, you'll gain exposure to multiple customer environments, enterprise infrastructure technologies and technical projects.

Key Responsibilities

• Provide 2nd and 3rd line technical support for IBM i, AS400 and iSeries systems.
• Monitor, maintain and troubleshoot IBM Power Systems environments.
• Perform IBM i system administration, PTF updates, patching and operating system upgrades.
• Assist with MIMIX high availability, replication and disaster recovery solutions.
• Support IBM PowerVM, VIOS and virtualised IBM Power infrastructure.
• Assist with backup, recovery, BRMS and system resilience activities.
• Investigate system performance, capacity, security and infrastructure issues.
• Support infrastructure migrations, upgrades and technical improvement projects.Provide technical support and guidance to customers within a Managed Services environment.
• Maintain technical documentation, system reports and support procedures.

We are looking for candidates with practical experience in IBM i infrastructure support or administration.

• Experience supporting IBM i / AS400 / iSeries environments.
• Knowledge of IBM Power Systems hardware and infrastructure.
• Experience with IBM i system administration, troubleshooting or technical support.
• Understanding of operating system maintenance, system monitoring and backup procedures.
• Strong analytical and problem‑solving skills.
• Excellent communication skills and a willingness to learn new technologies.

Desirable Technical Skills

Experience in any of the following would be advantageous, although training and development opportunities are available:

• MIMIX high availability and disaster recovery.
• IBM PowerHA or other HA/DR technologies.
• IBM VIOS, PowerVM, HMC and LPAR management.
• IBM Storage Systems.
• BRMS backup and recovery.
• IBM i PTF management and OS upgrades.
• CL programming, SQL or automation.
• Managed Services Provider (MSP) experience.

Previous MIMIX experience is not essential for this Junior position. We welcome applications from IBM i Support Engineers, AS400 Administrators and infrastructure professionals looking to expand their technical capabilities.

What's on Offer?

• Competitive salary of £40,000 – £45,000
• 100% remote working within the UK
• Opportunity to work with IBM i, AS400, MIMIX and IBM Power Systems technologies.
• Exposure to multiple enterprise customer environments.
• Technical development and progression opportunities.
• Work alongside experienced IBM i infrastructure and high availability specialists.
• A varied role combining technical support, infrastructure administration and project delivery.

If you're an IBM i Support Engineer, AS400 Systems Administrator, iSeries Engineer or IBM Power Systems professional looking for a fully remote opportunity with excellent technical development prospects, we'd love to hear from you.