Remote FM Account Manager — Multi-Site Growth & Strategy

Arcus FM Limited.; United Kingdom; A distancia; GBP 52.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Car allowance

Up to 20% annual bonus

Private Medical Insurance

Matched pension scheme

Life Assurance

Nationwide remote working

Development and progression

Descripción de la vacante

Arcus FM Limited is seeking experienced Account Managers and Account Directors to support its national client portfolio. We prioritise client relationships, operational excellence, and multi-site FM delivery across the UK.

The role offers remote working with national coverage and a competitive package based on experience. You will lead client relationships, drive performance against KPIs and SLAs, and develop high-performing teams.

Formación

• Experience managing facilities management, maintenance or engineering services within large, multi-site environments.
• Strong commercial awareness with understanding of contract performance.
• Experience building relationships with senior stakeholders and customers.
• Track record of leading operational teams and delivering results through others.
• Knowledge of KPIs, service delivery, compliance and contractor management.
• Excellent communication, leadership and influencing skills.
• Passion for customer service and continuous improvement.

Responsabilidades

• Manage strategic client relationships and act as a trusted advisor.
• Deliver operational performance against contractual KPIs and SLAs.
• Lead and develop high-performing operational teams.
• Manage financial performance, budgets and commercial outcomes.
• Identify opportunities for service improvement, growth and innovation.
• Drive compliance, governance, health & safety and quality standards.
• Create and deliver account strategies that support long-term client success.
• Support business growth through opportunity development and account expansion.

Conocimientos

FM account mgmt

Client relationships

KPI / SLA mgmt

Contract management

Team leadership

Commercial awareness

Descripción del empleo

Arcus FM Limited is seeking experienced Account Managers and Account Directors to support its national client portfolio. We prioritise client relationships, operational excellence, and multi-site FM delivery across the UK.

The role offers remote working with national coverage and a competitive package based on experience. You will lead client relationships, drive performance against KPIs and SLAs, and develop high-performing teams.